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Development and evaluation of technology enhanced interaction framework method for designing accessible technologies for visually impaired people

Development and evaluation of technology enhanced interaction framework method for designing accessible technologies for visually impaired people
Development and evaluation of technology enhanced interaction framework method for designing accessible technologies for visually impaired people
This research developed and evaluated a software development support method to help non-expert developers evaluating or gathering requirements and designing or evaluating digital technology solutions to accessibility barriers people with visual impairment encounter. The Technology Enhanced Interaction Framework (TEIF) Visual Impairment (VI) Method was developed through literature review and interviews with 20 students with visual impairment, 10 adults with visual impairment and five accessibility experts. It is an extension of the Technology Enhanced Interaction Framework (TEIF) and its “HI-Method” that had been developed and validated and evaluated for hearing impairment and supports other methods by providing multiple-choice questions to help identify requirements, the answers to which help provide technology suggestions that support the design stage. Four accessibility experts and three developer experts reviewed and validated the TEIF VI-Method. It was experimentally evaluated by 18 developers using the TEIF VI-Method and another 18 developers using their preferred “Other Methods” to identify the requirements and solution to a scenario involving barriers for people with visual impairment. The “Other Methods” group were then shown the TEIF VI-Method and both groups were asked their opinions of its ease of use. The mean number of correctly selected requirements was significantly higher (p < 0.001) for developers using the TEIF VI-Method (X̄ = 8.83) than the Other Method (X̄ = 6.22). Developers using the TEIF VI-Method ranked technology solutions closer to the expert rankings than developers using Other Methods (p < 0.05). All developers found the TEIF VI-Method easy to follow. Developers could evaluate requirements and technology solutions to interaction problems involving people with visual impairment using the TEIF VI-Method better than existing Other Methods. Developers could benefit from using the TEIF VI-Method when developing technology solutions to interaction problems faced by people with visual impairment.
accessibility, evaluation, method, requirements, visual impairment
Wald, Michael
90577cfd-35ae-4e4a-9422-5acffecd89d5
Angkananon, Kewalin
f12f7eff-7d72-4cf3-b943-df8ee0e7bad8
Phetkeaw, Thimaporn
57b9dbe2-ccdc-453c-a819-d4dfb9ac3572
Wald, Michael
90577cfd-35ae-4e4a-9422-5acffecd89d5
Angkananon, Kewalin
f12f7eff-7d72-4cf3-b943-df8ee0e7bad8
Phetkeaw, Thimaporn
57b9dbe2-ccdc-453c-a819-d4dfb9ac3572

Wald, Michael, Angkananon, Kewalin and Phetkeaw, Thimaporn (2021) Development and evaluation of technology enhanced interaction framework method for designing accessible technologies for visually impaired people. Frontiers in Computer Science, 3, [671414]. (doi:10.3389/fcomp.2021.671414).

Record type: Article

Abstract

This research developed and evaluated a software development support method to help non-expert developers evaluating or gathering requirements and designing or evaluating digital technology solutions to accessibility barriers people with visual impairment encounter. The Technology Enhanced Interaction Framework (TEIF) Visual Impairment (VI) Method was developed through literature review and interviews with 20 students with visual impairment, 10 adults with visual impairment and five accessibility experts. It is an extension of the Technology Enhanced Interaction Framework (TEIF) and its “HI-Method” that had been developed and validated and evaluated for hearing impairment and supports other methods by providing multiple-choice questions to help identify requirements, the answers to which help provide technology suggestions that support the design stage. Four accessibility experts and three developer experts reviewed and validated the TEIF VI-Method. It was experimentally evaluated by 18 developers using the TEIF VI-Method and another 18 developers using their preferred “Other Methods” to identify the requirements and solution to a scenario involving barriers for people with visual impairment. The “Other Methods” group were then shown the TEIF VI-Method and both groups were asked their opinions of its ease of use. The mean number of correctly selected requirements was significantly higher (p < 0.001) for developers using the TEIF VI-Method (X̄ = 8.83) than the Other Method (X̄ = 6.22). Developers using the TEIF VI-Method ranked technology solutions closer to the expert rankings than developers using Other Methods (p < 0.05). All developers found the TEIF VI-Method easy to follow. Developers could evaluate requirements and technology solutions to interaction problems involving people with visual impairment using the TEIF VI-Method better than existing Other Methods. Developers could benefit from using the TEIF VI-Method when developing technology solutions to interaction problems faced by people with visual impairment.

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Accepted/In Press date: 11 June 2021
Published date: 25 June 2021
Additional Information: Funding Information: I would like to give great thanks to Thailand Research Fund, Office of the Higher Education Commission, and Suratthani Rajabhat University which supported funding for this research project. Publisher Copyright: © Copyright © 2021 Angkananon, Wald and Phetkeaw.
Keywords: accessibility, evaluation, method, requirements, visual impairment

Identifiers

Local EPrints ID: 450075
URI: http://eprints.soton.ac.uk/id/eprint/450075
PURE UUID: 15c7cd3e-d6da-48bd-9b1f-d8c5d0b24d48

Catalogue record

Date deposited: 08 Jul 2021 16:31
Last modified: 16 Mar 2024 12:47

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Contributors

Author: Michael Wald
Author: Kewalin Angkananon
Author: Thimaporn Phetkeaw

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