Investigating the effect of train occupancy information
Investigating the effect of train occupancy information
Reducing the negative effects of train crowding could improve passengers’ travel experience by moderating stress, and enhancing comfort. Although crowding seems unavoidable due to an increase in the number of passengers, it should be handled effectively. Thus, this study aims to help improve overcrowding issues by exploring the effects of occupancy information developed to encourage passenger behaviour change. This will be achieved by identifying factors affecting their decision making regarding selection of carriage, and measuring their intentions to board a less occupied carriage as a response to occupancy information. An online questionnaire was conducted, and 119 rail users participated in the study. The majority of them reported that the information was helpful (91%), and they were willing to move to board an emptier carriage if they had been informed (93%). Additionally, the occupancy information was a significant predictor of a passenger’s intention to move to board less busy carriages for proposed travel scenarios as verified in ordinal logistic regression models.
Kim, Jisun
95e8d9df-8383-4fb5-9806-5b5d064cda37
Preston, Jonathan
ef81c42e-c896-4768-92d1-052662037f0b
Revell, Kirsten
e80fedfc-3022-45b5-bcea-5a19d5d28ea0
8 September 2019
Kim, Jisun
95e8d9df-8383-4fb5-9806-5b5d064cda37
Preston, Jonathan
ef81c42e-c896-4768-92d1-052662037f0b
Revell, Kirsten
e80fedfc-3022-45b5-bcea-5a19d5d28ea0
Kim, Jisun, Preston, Jonathan and Revell, Kirsten
(2019)
Investigating the effect of train occupancy information.
Charles, R and Golightly, D
(eds.)
In Contemporary Ergonomics and Human Factors 2019 CIEHF.
Record type:
Conference or Workshop Item
(Paper)
Abstract
Reducing the negative effects of train crowding could improve passengers’ travel experience by moderating stress, and enhancing comfort. Although crowding seems unavoidable due to an increase in the number of passengers, it should be handled effectively. Thus, this study aims to help improve overcrowding issues by exploring the effects of occupancy information developed to encourage passenger behaviour change. This will be achieved by identifying factors affecting their decision making regarding selection of carriage, and measuring their intentions to board a less occupied carriage as a response to occupancy information. An online questionnaire was conducted, and 119 rail users participated in the study. The majority of them reported that the information was helpful (91%), and they were willing to move to board an emptier carriage if they had been informed (93%). Additionally, the occupancy information was a significant predictor of a passenger’s intention to move to board less busy carriages for proposed travel scenarios as verified in ordinal logistic regression models.
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Published date: 8 September 2019
Identifiers
Local EPrints ID: 455237
URI: http://eprints.soton.ac.uk/id/eprint/455237
PURE UUID: c8e2305e-eb9c-4b0b-be5c-8aed72ce4a50
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Date deposited: 15 Mar 2022 17:58
Last modified: 23 Feb 2023 03:15
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Contributors
Author:
Jisun Kim
Editor:
R Charles
Editor:
D Golightly
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