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Comparison of 2D and 3D representations for visualising telecommunication usage

Comparison of 2D and 3D representations for visualising telecommunication usage
Comparison of 2D and 3D representations for visualising telecommunication usage

This paper describes an empirical evaluation of one two-dimensional (2D), and two three-dimensional (3D) representations. These representations were developed to present customer behaviour information on telecommunications usage. The goal of the study was to investigate how the properties of these different but informationally equivalent representations supported information retrieval and problem solving using the database. Thirty-six participants performed a number of information retrieval and problem solving tasks, in one of three experimental conditions: 2D graph, 3D graph and 3D helix plot. Measures included performance time and accuracy and user attitudes concerning the usability of the displays. Despite certain navigational problems associated with the 2D representation, the results indicated a performance advantage for the 2D display compared with both 3D representations. Generally, the analyses revealed that the differences in representational characteristics have a significant effect on the level of cognitive effort required to perform the tasks.

0144-929X
185-201
Hicks, Martin
91b44ddc-c222-47a3-bdd3-71ff94fd278c
O'Malley, Claire
65df3bed-b797-4475-b3ff-d6cbb516a812
Nichols, Sarah
0a510370-378c-4288-b18c-2c3a48be828b
Anderson, Ben
01e98bbd-b402-48b0-b83e-142341a39b2d
Hicks, Martin
91b44ddc-c222-47a3-bdd3-71ff94fd278c
O'Malley, Claire
65df3bed-b797-4475-b3ff-d6cbb516a812
Nichols, Sarah
0a510370-378c-4288-b18c-2c3a48be828b
Anderson, Ben
01e98bbd-b402-48b0-b83e-142341a39b2d

Hicks, Martin, O'Malley, Claire, Nichols, Sarah and Anderson, Ben (2003) Comparison of 2D and 3D representations for visualising telecommunication usage. Behaviour and Information Technology, 22 (3), 185-201. (doi:10.1080/0144929031000117080).

Record type: Article

Abstract

This paper describes an empirical evaluation of one two-dimensional (2D), and two three-dimensional (3D) representations. These representations were developed to present customer behaviour information on telecommunications usage. The goal of the study was to investigate how the properties of these different but informationally equivalent representations supported information retrieval and problem solving using the database. Thirty-six participants performed a number of information retrieval and problem solving tasks, in one of three experimental conditions: 2D graph, 3D graph and 3D helix plot. Measures included performance time and accuracy and user attitudes concerning the usability of the displays. Despite certain navigational problems associated with the 2D representation, the results indicated a performance advantage for the 2D display compared with both 3D representations. Generally, the analyses revealed that the differences in representational characteristics have a significant effect on the level of cognitive effort required to perform the tasks.

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More information

Published date: May 2003

Identifiers

Local EPrints ID: 455557
URI: http://eprints.soton.ac.uk/id/eprint/455557
ISSN: 0144-929X
PURE UUID: bfaf4dac-d712-4d3e-871a-e2e32cb7e889
ORCID for Ben Anderson: ORCID iD orcid.org/0000-0003-2092-4406

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Date deposited: 25 Mar 2022 17:35
Last modified: 25 Feb 2023 02:45

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Contributors

Author: Martin Hicks
Author: Claire O'Malley
Author: Sarah Nichols
Author: Ben Anderson ORCID iD

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