Caring for elderly people : collaboration between workers in statutory and voluntary organisations in North Tyneside

Abstract

Of recent years the rise in the numbers of elderly people in the population aged 75 and over has increased the responsibilities of Local Authorities to cater for the needs of those in the group who because of disability or illness find it difficult to care for themselves. In a situation of financial constraint and where for reasons of quality of life the giving of care to people in their own homes is being encouraged, it is essential that Social Services Departments co-operate with voluntary organisations and community groups in the giving of that care. The obstacles to this happening appear to be considerable.

This study attempts to assess the degree of collaboration in one Local Authority and identify the factors which affect it. It was carried out by means of a questionnaire which was given to Social Services workers carrying case responsibility for frail elderly people - this was followed up by structured interviews with a sample of the respondents. A number of factors are identified which affect the degree of collaboration and recommendations made as to action the Local Authority needs to take in order to promote it, notably in the areas of joint planning, departmental structures, staff development and training, and operational co-ordination.

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