Quality assurance : the implications for specialist promotion practice
Quality assurance : the implications for specialist promotion practice
This study aimed to describe: what quality achieves in specialist health promotion services; what impact quality assurance has had on specialist health promotion practice; and whether quality assurance is perceived as making health promotion more effective.
The research was conducted in three phases from October 1995 to December 1998. In the first phase, exploratory in-depth interviews were conducted with health promotion specialists in the NHS, in order to identify the key issues that subsequent research phases should address. In the second phase, all health promotion managers of specialist NHS health promotion services in England were sent a questionnaire covering organisational arrangements for quality assurance in their services, attitudes to quality, and the impact quality guidelines had on practice. In the final phase, semi-structured interviews were conducted with NHS health promotion practitioners and academics.
Health promotion specialists viewed quality assurance as a complex area. The issues they identified as important included: addressing the confusion about the concept of quality assurance in health promotion, monitoring standards, opportunities and barriers, and assessing the usefulness of quality guidelines. The main findings from the questionnaire included: half of health promotion services have a quality assurance programme; specification of quality in contracts does not appear to affect the development of quality assurance programmes; there is no agreement about national standards for assuring quality in health promotion or how quality should be monitored. The main findings from the semi-structured interviews included: there is an emphasis on evidence-based practice; quality increases the visibility, credibility and value of services; the views on the development of quality is at different stages; quality is integral to practice and generally viewed positively; there are competing priorities for the quality agenda.
University of Southampton
Royle, Jane
b47a5eb4-8d95-4700-af27-e5e584a671fc
1999
Royle, Jane
b47a5eb4-8d95-4700-af27-e5e584a671fc
Royle, Jane
(1999)
Quality assurance : the implications for specialist promotion practice.
University of Southampton, Doctoral Thesis.
Record type:
Thesis
(Doctoral)
Abstract
This study aimed to describe: what quality achieves in specialist health promotion services; what impact quality assurance has had on specialist health promotion practice; and whether quality assurance is perceived as making health promotion more effective.
The research was conducted in three phases from October 1995 to December 1998. In the first phase, exploratory in-depth interviews were conducted with health promotion specialists in the NHS, in order to identify the key issues that subsequent research phases should address. In the second phase, all health promotion managers of specialist NHS health promotion services in England were sent a questionnaire covering organisational arrangements for quality assurance in their services, attitudes to quality, and the impact quality guidelines had on practice. In the final phase, semi-structured interviews were conducted with NHS health promotion practitioners and academics.
Health promotion specialists viewed quality assurance as a complex area. The issues they identified as important included: addressing the confusion about the concept of quality assurance in health promotion, monitoring standards, opportunities and barriers, and assessing the usefulness of quality guidelines. The main findings from the questionnaire included: half of health promotion services have a quality assurance programme; specification of quality in contracts does not appear to affect the development of quality assurance programmes; there is no agreement about national standards for assuring quality in health promotion or how quality should be monitored. The main findings from the semi-structured interviews included: there is an emphasis on evidence-based practice; quality increases the visibility, credibility and value of services; the views on the development of quality is at different stages; quality is integral to practice and generally viewed positively; there are competing priorities for the quality agenda.
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Published date: 1999
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Local EPrints ID: 463982
URI: http://eprints.soton.ac.uk/id/eprint/463982
PURE UUID: 2caa1ac0-a4f5-4cf5-9477-66a291073b14
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Date deposited: 04 Jul 2022 20:59
Last modified: 04 Jul 2022 20:59
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Author:
Jane Royle
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