The design and implementation of strategically orientated management development programmes for public services

Abstract

The research seeks to determine the features of a strategically orientated management development programme through reviewing the human resource management and management development literature. It also explores the particular conditions of public service management and draws on a range of cases from the working experience of the writer designing and delivering management development programmes to public services. The parameters identified are used to design and deliver a strategically orientated programme to the first line managers of a social services department. This action research project, that ran from 1999 until 2003, constitutes the core of the research. The research concludes that there is an absence of proven practitioner tools and models that might encourage the delivery of strategically orientated programmes. This combined with the complexity and cost of such programmes, limitations in organisational capability and the turbulence experienced by many public services, means that future provision is likely to be limited. Rather than strategic management development as such, comprehensive programmes sustained in the long term, will constitute a considerable achievement.

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