Implementation dynamics of successful purchasing and supply management development programmes

Abstract

The definition of what constitutes advanced Purchasing and Supply Management practice has been well researched over the past twenty years. However, little contribution to this has been made by the contemporaneous research on methods used by business change leaders. This research addresses this gap by identifying the key change dynamics that enable the implementation of successful Purchasing and Supply Management development programmes. The design research is pluralistic. Action research is used to develop an organising framework while collective case study is used to identify and develop the content of the framework. The approach is qualitative in nature. The revealed implementation dynamics are organised within four distinct groups that are dependent on both the maturity and objectives of the organisation. The dynamics themselves identify enabling actions that appear to address both technical and behavioural inhibitors. This research codifies the methods that can be used to overcome barriers to change and may thus be used to support the implementation of development programmes. The value of this research is in its potential to replace the commonplace reliance on intuitive behaviour with explicit and knowledge-based applications of change management. Key Words Purchasing, Supply Management, Development, Implementation, Dynamics.

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