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Perceived Selective Incivility and Relational Trust for BAME SMEs during the COVID-19 Pandemic

Perceived Selective Incivility and Relational Trust for BAME SMEs during the COVID-19 Pandemic
Perceived Selective Incivility and Relational Trust for BAME SMEs during the COVID-19 Pandemic
The purpose of this article is to examine if perceptions of selective incivility reported by BAME SME owners were associated with a different relational trust preference compared to White SME owners, as they all engaged in external bricolage to navigate the uncertainty of the COVID-19 pandemic. Qualitative data were collected through in-depth interviews and an online questionnaire to 27 Black, Asian and Minority Ethnic (BAME) and 55 White small and medium-sized enterprises (SME) owners in the United Kingdom. The research finds that in comparison to perceptions of White SME owners in the sample during the same period, perceptions of selective incivility reported by many BAME SME owners were associated with a different preference of relational trust as they all engaged in external bricolage. Thus, this research indicates how perceived selective incivility could affect the relational trust preferences of BAME SME owners in times of crisis and support from such institutions might not get to EMBs during periods of crisis.
0065-0668
Olarewaju, Tolu
ec184283-86f5-47c7-9439-525cf2bc47c2
Tamvada, Jagannadha Pawan
767d0374-3cc1-4822-adb6-f22b7a1f6531
Olarewaju, Tolu
ec184283-86f5-47c7-9439-525cf2bc47c2
Tamvada, Jagannadha Pawan
767d0374-3cc1-4822-adb6-f22b7a1f6531

Olarewaju, Tolu and Tamvada, Jagannadha Pawan (2022) Perceived Selective Incivility and Relational Trust for BAME SMEs during the COVID-19 Pandemic. Academy of Management Proceedings, 2022 (1). (doi:10.5465/AMBPP.2022.14346abstract).

Record type: Article

Abstract

The purpose of this article is to examine if perceptions of selective incivility reported by BAME SME owners were associated with a different relational trust preference compared to White SME owners, as they all engaged in external bricolage to navigate the uncertainty of the COVID-19 pandemic. Qualitative data were collected through in-depth interviews and an online questionnaire to 27 Black, Asian and Minority Ethnic (BAME) and 55 White small and medium-sized enterprises (SME) owners in the United Kingdom. The research finds that in comparison to perceptions of White SME owners in the sample during the same period, perceptions of selective incivility reported by many BAME SME owners were associated with a different preference of relational trust as they all engaged in external bricolage. Thus, this research indicates how perceived selective incivility could affect the relational trust preferences of BAME SME owners in times of crisis and support from such institutions might not get to EMBs during periods of crisis.

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More information

Accepted/In Press date: 6 July 2022
e-pub ahead of print date: 6 July 2022
Published date: 1 August 2022

Identifiers

Local EPrints ID: 468710
URI: http://eprints.soton.ac.uk/id/eprint/468710
ISSN: 0065-0668
PURE UUID: aaf57c40-ccc2-4184-bee7-445870db4551
ORCID for Jagannadha Pawan Tamvada: ORCID iD orcid.org/0000-0002-1225-3174

Catalogue record

Date deposited: 23 Aug 2022 16:56
Last modified: 17 Mar 2024 03:33

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Contributors

Author: Tolu Olarewaju
Author: Jagannadha Pawan Tamvada ORCID iD

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