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Evaluating healthcare information systems through an "enterprise" perspective

Connell, N.A.D. and Young, T. P. (2007) Evaluating healthcare information systems through an "enterprise" perspective Information & Management, 44, (4), pp. 433-440. (doi:10.1016/

Record type: Article


Here we reflect upon the design and implementation of large-scale healthcare IS, noting the tendency of such systems to gravitate from a delivery (clinical) to a control (managerial) emphasis. Drawing on the concept of the 'enterprise model', we examined how adopting different perspectives of the enterprise might inform both design and evaluative criteria. Three areas of tension were identified; these prompted us to consider some elements that contribute to a framework that can guide the implementation and evaluation of healthcare applications. We proposed an illustrative conceptual model which, while not claiming to identify causal factors for success or failure, nevertheless gives indications of the interplay between the areas of tension.

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Published date: June 2007
Keywords: design, enterprise, evaluation, healthcare IS


Local EPrints ID: 47181
ISSN: 0378-7206
PURE UUID: 9a924b9e-4676-4b41-b321-dea89d876652

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Date deposited: 06 Aug 2007
Last modified: 17 Jul 2017 15:04

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Author: N.A.D. Connell
Author: T. P. Young

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