Taking responsibility for border security: Commercial interests in the face of e-borders
Taking responsibility for border security: Commercial interests in the face of e-borders
Security is an important feature of the macro environment for tourism that affects the consumption of travel products. Following high-profile terrorist attacks, UK border security measures have been increased through the implementation of the e-Borders programme. This initiative requires passenger carriers to collect and electronically transmit travel document information and service information for any individual entering or leaving the UK. The commercial impact of e-Borders on travel firms is investigated by examining the relationships between the affected stakeholders, considering the power and decision making at play, and exploring the outcomes. The e-Borders programme is described, and a framework for the in-depth, qualitative study is presented. The findings show that passenger carriers and travel firms manage the negative consequences of compliance and restore their commercial interests by engaging in a process we describe as recognizing, rationalizing and refashioning. The implications for research and practice are explored.
Border security, E-Borders, Stakeholder theory
50-61
Dibb, Sally
514cddf8-0eb6-4fff-9912-3741c8345ec3
Ball, Kirstie
af8ba32e-659b-4e69-b41b-1e869dbdeb54
Canhoto, Ana
28993a56-0fc9-4273-9d2c-e196a50f38c0
Daniel, Elizabeth M.
90316359-014b-4ea1-8254-214f469b7a75
Meadows, Maureen
84aebb38-2b28-4521-80b4-49d11038cf6b
Spiller, Keith
d0ea9172-6ef6-4f80-9f34-2285b41ab237
1 June 2014
Dibb, Sally
514cddf8-0eb6-4fff-9912-3741c8345ec3
Ball, Kirstie
af8ba32e-659b-4e69-b41b-1e869dbdeb54
Canhoto, Ana
28993a56-0fc9-4273-9d2c-e196a50f38c0
Daniel, Elizabeth M.
90316359-014b-4ea1-8254-214f469b7a75
Meadows, Maureen
84aebb38-2b28-4521-80b4-49d11038cf6b
Spiller, Keith
d0ea9172-6ef6-4f80-9f34-2285b41ab237
Dibb, Sally, Ball, Kirstie, Canhoto, Ana, Daniel, Elizabeth M., Meadows, Maureen and Spiller, Keith
(2014)
Taking responsibility for border security: Commercial interests in the face of e-borders.
Tourism Management, 42, .
(doi:10.1016/j.tourman.2013.10.006).
Abstract
Security is an important feature of the macro environment for tourism that affects the consumption of travel products. Following high-profile terrorist attacks, UK border security measures have been increased through the implementation of the e-Borders programme. This initiative requires passenger carriers to collect and electronically transmit travel document information and service information for any individual entering or leaving the UK. The commercial impact of e-Borders on travel firms is investigated by examining the relationships between the affected stakeholders, considering the power and decision making at play, and exploring the outcomes. The e-Borders programme is described, and a framework for the in-depth, qualitative study is presented. The findings show that passenger carriers and travel firms manage the negative consequences of compliance and restore their commercial interests by engaging in a process we describe as recognizing, rationalizing and refashioning. The implications for research and practice are explored.
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More information
Accepted/In Press date: 12 October 2013
e-pub ahead of print date: 12 November 2013
Published date: 1 June 2014
Additional Information:
Funding Information:
The authors would like to thank the Leverhulme Trust for funding the study reported in this paper. They would also like to thank the managers and staff in the organizations that participated in this study for sharing their expertise.
Keywords:
Border security, E-Borders, Stakeholder theory
Identifiers
Local EPrints ID: 471956
URI: http://eprints.soton.ac.uk/id/eprint/471956
ISSN: 0261-5177
PURE UUID: 2abefda3-8cbc-4bae-9175-a14d8dc5e5b1
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Date deposited: 23 Nov 2022 17:30
Last modified: 18 Mar 2024 04:07
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Contributors
Author:
Sally Dibb
Author:
Kirstie Ball
Author:
Ana Canhoto
Author:
Elizabeth M. Daniel
Author:
Maureen Meadows
Author:
Keith Spiller
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