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Testing goodwill: conflict and co-operation in new product development networks

Testing goodwill: conflict and co-operation in new product development networks
Testing goodwill: conflict and co-operation in new product development networks
Networks are often seen as models of organisational flexibility, promoting the building of trust and exchange of information between different business functions while offering both cost savings and reductions in the uncertainties usually associated with innovation. Both internal and external networks have been identified as key elements in the collaborative development of new products. The actual process of network building and ongoing network management is not well researched, although the existing literature highlights difficulties for organisations attempting to maintain active product development networks. This article examines the development and management of such a network in the defence industry and focuses on network building processes in terms of the interactions between the individuals involved. This network has endured and evolved over many years despite a series of conflicts. One of the key findings is that the effective functioning of the overall network is closely allied to established processes within the two participating firms.
0267-5730
51-64
Coles, Anne-Marie
a4ec73b0-0ba7-4a21-a544-cf981fe08992
Harris, Lisa
cf587c06-2cf7-49e6-aef8-c9452cbff529
Dickson, Keith
4774ecea-b28d-4ca1-b3fb-f08f1c43b031
Coles, Anne-Marie
a4ec73b0-0ba7-4a21-a544-cf981fe08992
Harris, Lisa
cf587c06-2cf7-49e6-aef8-c9452cbff529
Dickson, Keith
4774ecea-b28d-4ca1-b3fb-f08f1c43b031

Coles, Anne-Marie, Harris, Lisa and Dickson, Keith (2003) Testing goodwill: conflict and co-operation in new product development networks International Journal of Technology Management, 25, (1/2), pp. 51-64.

Record type: Article

Abstract

Networks are often seen as models of organisational flexibility, promoting the building of trust and exchange of information between different business functions while offering both cost savings and reductions in the uncertainties usually associated with innovation. Both internal and external networks have been identified as key elements in the collaborative development of new products. The actual process of network building and ongoing network management is not well researched, although the existing literature highlights difficulties for organisations attempting to maintain active product development networks. This article examines the development and management of such a network in the defence industry and focuses on network building processes in terms of the interactions between the individuals involved. This network has endured and evolved over many years despite a series of conflicts. One of the key findings is that the effective functioning of the overall network is closely allied to established processes within the two participating firms.

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Published date: 2003

Identifiers

Local EPrints ID: 47198
URI: http://eprints.soton.ac.uk/id/eprint/47198
ISSN: 0267-5730
PURE UUID: 0c1b3d99-26bf-47c0-b792-ee0d4709f4e2

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Date deposited: 03 Aug 2007
Last modified: 11 Aug 2017 05:56

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Contributors

Author: Anne-Marie Coles
Author: Lisa Harris
Author: Keith Dickson

University divisions

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