Harris, Lisa and Spence, Laura J.
The ethics of eBanking [In special issue: Exchange Relationship in the Digital Economy]
Journal of Electronic Commerce Research, 3, (2), .
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In this paper we explore the ethics of business-to-business electronic commerce, with a focus on the banking
sector. A case study of online foreign exchange developments at an investment bank is used to help illustrate some
key moral issues. Important areas identified for further research include freedom of choice, trust and transparency of
business-to-business transactions and limits to responsibility with regard to the facilitation of fraud. It is concluded
that only with careful consideration of a broad range of management issues will traditional companies effectively
address the challenges of electronic commerce. The barriers to be dealt with are far from being just technical
solutions to doing business in cyberspace.
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