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A pathway for process improvement activities in a production environment: a case study in a rework department

A pathway for process improvement activities in a production environment: a case study in a rework department
A pathway for process improvement activities in a production environment: a case study in a rework department
In this study, we describe our experience in process improvement in a study of one of the foremost manufacturing firms in Turkey. The firm is faced with a large increase in its inventory of returned products. To arrive at solutions to the problem and suggest improvements in the system under consideration, we offer a three-phase methodology which consists of identifying all the sub-problems that lead to the main problem and then solving those sub-problems. Although their solution involves the use of well-known techniques, the uniqueness of the approach lies in offering a systematic methodology that unifies these techniques from different disciplines in a sequential and integrated fashion
3649
344-353
Springer Verlag
Özkök, Onur
ac6e9bf4-1ee0-4bb9-b83d-a471b4857414
Pakdil, Fatma
89c2dab0-0a28-4a43-89a2-9f7279804b80
Çamlıca, Fahri Buğra
709c37d3-dc75-4506-a61a-09604627359a
Bektas, Tolga
0db10084-e51c-41e5-a3c6-417e0d08dac9
Kara, İmdat
19c9049a-614e-4c15-bee2-14447efd268b
Can der Aalst, W.M.P.
Özkök, Onur
ac6e9bf4-1ee0-4bb9-b83d-a471b4857414
Pakdil, Fatma
89c2dab0-0a28-4a43-89a2-9f7279804b80
Çamlıca, Fahri Buğra
709c37d3-dc75-4506-a61a-09604627359a
Bektas, Tolga
0db10084-e51c-41e5-a3c6-417e0d08dac9
Kara, İmdat
19c9049a-614e-4c15-bee2-14447efd268b
Can der Aalst, W.M.P.

Özkök, Onur, Pakdil, Fatma, Çamlıca, Fahri Buğra, Bektas, Tolga and Kara, İmdat (2005) A pathway for process improvement activities in a production environment: a case study in a rework department. Can der Aalst, W.M.P. (ed.) In Business Process Management. Springer Verlag. pp. 344-353 . (doi:10.1007/11538394_23).

Record type: Conference or Workshop Item (Paper)

Abstract

In this study, we describe our experience in process improvement in a study of one of the foremost manufacturing firms in Turkey. The firm is faced with a large increase in its inventory of returned products. To arrive at solutions to the problem and suggest improvements in the system under consideration, we offer a three-phase methodology which consists of identifying all the sub-problems that lead to the main problem and then solving those sub-problems. Although their solution involves the use of well-known techniques, the uniqueness of the approach lies in offering a systematic methodology that unifies these techniques from different disciplines in a sequential and integrated fashion

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More information

Published date: September 2005
Additional Information: Series ISSN 0302-9743
Venue - Dates: 3rd International Conference, BPM 2005, 2005-09-05 - 2005-09-08

Identifiers

Local EPrints ID: 47693
URI: http://eprints.soton.ac.uk/id/eprint/47693
PURE UUID: 7df35076-136e-4260-b9be-81c104fd5073
ORCID for Tolga Bektas: ORCID iD orcid.org/0000-0003-0634-144X

Catalogue record

Date deposited: 08 Aug 2007
Last modified: 20 Jul 2019 00:51

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Contributors

Author: Onur Özkök
Author: Fatma Pakdil
Author: Fahri Buğra Çamlıca
Author: Tolga Bektas ORCID iD
Author: İmdat Kara
Editor: W.M.P. Can der Aalst

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