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CSR, financial and non-financial performance in the tourism sector: a systematic literature review and future research agenda

CSR, financial and non-financial performance in the tourism sector: a systematic literature review and future research agenda
CSR, financial and non-financial performance in the tourism sector: a systematic literature review and future research agenda

This paper provides a comprehensive, international, multi-discipline and multi-methods systematic literature review (SLR) of the existing corporate social responsibility (CSR) and corporate financial performance and non-financial performance measures research in tourism firms. The objective is to synthesise, appraise and extend current understanding of the existing conceptual/theoretical/empirical literature on the relationship between CSR and corporate financial and non-financial performance measures. We adopt a three-step SLR approach to analyse/review one of the largest SLR datasets employed to-date, consisting of 140 multi-methods and theoretical CSR studies conducted globally across multiple disciplines over the 2004–2019 period, published in top-ranked journals. Our findings are as follows. First, a large number of the existing studies are descriptive and/or draw on single rather than multi-theoretical perspectives. Second, existing studies have focused mainly on how CSR is related to financial performance measures to the neglect of non-financial performance measures. Third, observable methodological limitations include the dearth of qualitative, mixed-methods and cross-cultural/developing/country studies. Finally, we outline opportunities for future research.

CSR, corporate financial and non-financial performance measures, corporate governance, systematic literature review, tourism firms, Corporate governance, Tourism firms, Corporate financial and non-financial performance measures, Systematic literature review
1057-5219
Alatawi, Ibrahim A.
1c0f1d61-1d05-4e4a-8bee-5b34beeaa5da
Ntim, Collins G.
1f344edc-8005-4e96-8972-d56c4dade46b
Zras, Anis
260eddcd-bd41-4f73-9962-16382b436e07
Elmagrhi, Mohamed H.
4961f329-8a2d-47c5-83ee-34fc058030fe
Alatawi, Ibrahim A.
1c0f1d61-1d05-4e4a-8bee-5b34beeaa5da
Ntim, Collins G.
1f344edc-8005-4e96-8972-d56c4dade46b
Zras, Anis
260eddcd-bd41-4f73-9962-16382b436e07
Elmagrhi, Mohamed H.
4961f329-8a2d-47c5-83ee-34fc058030fe

Alatawi, Ibrahim A., Ntim, Collins G., Zras, Anis and Elmagrhi, Mohamed H. (2023) CSR, financial and non-financial performance in the tourism sector: a systematic literature review and future research agenda. International Review of Financial Analysis, 89, [102734]. (doi:10.1016/j.irfa.2023.102734).

Record type: Review

Abstract

This paper provides a comprehensive, international, multi-discipline and multi-methods systematic literature review (SLR) of the existing corporate social responsibility (CSR) and corporate financial performance and non-financial performance measures research in tourism firms. The objective is to synthesise, appraise and extend current understanding of the existing conceptual/theoretical/empirical literature on the relationship between CSR and corporate financial and non-financial performance measures. We adopt a three-step SLR approach to analyse/review one of the largest SLR datasets employed to-date, consisting of 140 multi-methods and theoretical CSR studies conducted globally across multiple disciplines over the 2004–2019 period, published in top-ranked journals. Our findings are as follows. First, a large number of the existing studies are descriptive and/or draw on single rather than multi-theoretical perspectives. Second, existing studies have focused mainly on how CSR is related to financial performance measures to the neglect of non-financial performance measures. Third, observable methodological limitations include the dearth of qualitative, mixed-methods and cross-cultural/developing/country studies. Finally, we outline opportunities for future research.

Text
ACCEPTED_IRFA-Manuscript_27_June_2023 - Accepted Manuscript
Restricted to Repository staff only until 27 June 2025.
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More information

Accepted/In Press date: 27 June 2023
e-pub ahead of print date: 6 July 2023
Published date: October 2023
Additional Information: Publisher Copyright: © 2023 The Authors
Keywords: CSR, corporate financial and non-financial performance measures, corporate governance, systematic literature review, tourism firms, Corporate governance, Tourism firms, Corporate financial and non-financial performance measures, Systematic literature review

Identifiers

Local EPrints ID: 478626
URI: http://eprints.soton.ac.uk/id/eprint/478626
ISSN: 1057-5219
PURE UUID: c0603c2d-efbf-42d6-8c11-1e9e8e77eae4
ORCID for Collins G. Ntim: ORCID iD orcid.org/0000-0002-1042-4056

Catalogue record

Date deposited: 06 Jul 2023 16:30
Last modified: 18 Mar 2024 02:27

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Contributors

Author: Ibrahim A. Alatawi
Author: Collins G. Ntim ORCID iD
Author: Anis Zras
Author: Mohamed H. Elmagrhi

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