Supply and demand: Perspectives on mental workload with consumer products
Supply and demand: Perspectives on mental workload with consumer products
Workload is one of the most widely used concepts in human factors (Flemisch and Onken 2002). Yet it is also one of the most nebulous concepts, with numerous definitions and dimensions associated with it. Moreover, research in this area has a tendency to focus on complex, often safety-critical systems (e.g., transport, process control). This chapter takes us beyond the usual suspects of humans in control, and looks instead at how mental workload (MWL) affects everyday interactions with consumer products, and what lessons we might apply to product design.
97-108
Young, Mark S.
3f79589e-2000-4cb0-832a-6eba54f50130
Stanton, Neville A.
351a44ab-09a0-422a-a738-01df1fe0fadd
1 January 2011
Young, Mark S.
3f79589e-2000-4cb0-832a-6eba54f50130
Stanton, Neville A.
351a44ab-09a0-422a-a738-01df1fe0fadd
Young, Mark S. and Stanton, Neville A.
(2011)
Supply and demand: Perspectives on mental workload with consumer products.
In,
Human Factors and Ergonomics in Consumer Product Design: Methods and Techniques.
CRC Press, .
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Abstract
Workload is one of the most widely used concepts in human factors (Flemisch and Onken 2002). Yet it is also one of the most nebulous concepts, with numerous definitions and dimensions associated with it. Moreover, research in this area has a tendency to focus on complex, often safety-critical systems (e.g., transport, process control). This chapter takes us beyond the usual suspects of humans in control, and looks instead at how mental workload (MWL) affects everyday interactions with consumer products, and what lessons we might apply to product design.
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Published date: 1 January 2011
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© 2011 by Taylor and Francis Group, LLC.
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Local EPrints ID: 480402
URI: http://eprints.soton.ac.uk/id/eprint/480402
PURE UUID: 00a73ba1-7674-401b-a769-fbf7607d5220
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Date deposited: 01 Aug 2023 21:43
Last modified: 02 Aug 2023 02:20
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Author:
Mark S. Young
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