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Using operator event sequence diagrams to assess the integration of new technology within the flight deck

Using operator event sequence diagrams to assess the integration of new technology within the flight deck
Using operator event sequence diagrams to assess the integration of new technology within the flight deck
Growing interest in ‘connected services’ is set to revolutionise the design of future transport systems. In aviation, connected portable Electronic Flight Bags (EFBs) would enable some of the traditional and more arduous pre-flight activities (e.g., route planning) to be conducted away from the flight deck. While this offers the opportunity to improve efficiency, any potential changes to the performance of the system need to be considered alongside the possible negative outcomes. The impact of EFBs on flight operations is assessed using Operator Event Sequence Diagrams (OESDs), which allow the operator interactions with technological systems to be mapped across different scenarios. This paper presents two OESDs; one focussing on current practise and one representing a ‘future’ scenario whereby connected EFB are commonplace. Our analysis predicts a 44% reduction in flight crew operational loading due to increased connectivity in the flight deck. Not only does the analysis highlight the reduction in operations it also presents the utility of OESDs in the development of the connected EFBs of the future as well as their broader use in
understanding the impact of new technologies on performance.
1520-6564
Banks, Victoria
0dbdcad0-c654-4b87-a804-6a7548d0196d
Griffin, Thomas
46f7693a-d723-4f42-a0e3-ad36508ea8aa
Parnell, Katie
3f21709a-403b-40e1-844b-0c0a89063b7b
Plant, Katherine
3638555a-f2ca-4539-962c-422686518a78
Wynne, Rachael
b0473c1f-0f30-46d0-b0e1-5c002056fc01
Stanton, Neville
351a44ab-09a0-422a-a738-01df1fe0fadd
Banks, Victoria
0dbdcad0-c654-4b87-a804-6a7548d0196d
Griffin, Thomas
46f7693a-d723-4f42-a0e3-ad36508ea8aa
Parnell, Katie
3f21709a-403b-40e1-844b-0c0a89063b7b
Plant, Katherine
3638555a-f2ca-4539-962c-422686518a78
Wynne, Rachael
b0473c1f-0f30-46d0-b0e1-5c002056fc01
Stanton, Neville
351a44ab-09a0-422a-a738-01df1fe0fadd

Banks, Victoria, Griffin, Thomas, Parnell, Katie, Plant, Katherine, Wynne, Rachael and Stanton, Neville (2023) Using operator event sequence diagrams to assess the integration of new technology within the flight deck. Human Factors and Ergonomics in Manufacturing and Service Industries. (In Press)

Record type: Article

Abstract

Growing interest in ‘connected services’ is set to revolutionise the design of future transport systems. In aviation, connected portable Electronic Flight Bags (EFBs) would enable some of the traditional and more arduous pre-flight activities (e.g., route planning) to be conducted away from the flight deck. While this offers the opportunity to improve efficiency, any potential changes to the performance of the system need to be considered alongside the possible negative outcomes. The impact of EFBs on flight operations is assessed using Operator Event Sequence Diagrams (OESDs), which allow the operator interactions with technological systems to be mapped across different scenarios. This paper presents two OESDs; one focussing on current practise and one representing a ‘future’ scenario whereby connected EFB are commonplace. Our analysis predicts a 44% reduction in flight crew operational loading due to increased connectivity in the flight deck. Not only does the analysis highlight the reduction in operations it also presents the utility of OESDs in the development of the connected EFBs of the future as well as their broader use in
understanding the impact of new technologies on performance.

Text
Bankets et al. HFMFSI_FINAL SUBMISSION[76] - Accepted Manuscript
Restricted to Repository staff only until 23 August 2024.
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Accepted/In Press date: 23 August 2023

Identifiers

Local EPrints ID: 481852
URI: http://eprints.soton.ac.uk/id/eprint/481852
ISSN: 1520-6564
PURE UUID: ecd6f1e0-dd85-4b19-b7e5-cf0a761d7da4
ORCID for Katie Parnell: ORCID iD orcid.org/0000-0002-5962-4892
ORCID for Katherine Plant: ORCID iD orcid.org/0000-0002-4532-2818
ORCID for Neville Stanton: ORCID iD orcid.org/0000-0002-8562-3279

Catalogue record

Date deposited: 11 Sep 2023 17:02
Last modified: 18 Mar 2024 03:47

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Contributors

Author: Victoria Banks
Author: Thomas Griffin
Author: Katie Parnell ORCID iD
Author: Katherine Plant ORCID iD
Author: Rachael Wynne
Author: Neville Stanton ORCID iD

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