The role of the leadership skills development and the building of effective nursing teamwork in the improvement of health services quality in the national health system

Tsimpida, Dialechti (2017) The role of the leadership skills development and the building of effective nursing teamwork in the improvement of health services quality in the national health system. 19th Panhellenic Congress on Health Services Management, Hellenic Health Services Management Association (HHSMA), , Athens, Greece. 12 - 14 Oct 2017.

Abstract

The Greek Health Care System is experiencing notable gaps in organizational leadership and additionally the conditions for the building of effective nursing teamwork are not the appropriate. The reasons are, on the one hand, the lack of economic, social and moral incentives in the working environment, which leads to confusing roles and responsibilities and also to inefficient utilization of nursing services and on the other hand, the fact that the organizational standards in healthcare are dogmatically wedded to "class" hegemony of the medical corps. As a result, the working environment is characterized by ineffective communication, which prevents the staff from a collaborative philosophy and it leads to the de-coordination of actions within the sanitary units. To change this, it is necessary to change the organizational and administrative culture in hospitals in Greek Health System, where there should exist training in teamwork and self-management skills. The building of effective nursing teamwork, which is one of the most important sources of motivation in nursing practice, is feasible by applying the “Gibbs Model”, which provides a framework so that nurses be able to contribute with maximum performance in the provision of health care, while at the same time ensuring conditions for job satisfaction. In parallel, developmental activities for the nursing staff should take place, which could lead to the development of the leadership skills, particularly of the middle-level managers, who will succeed the current administrators in health care units. The application of developmental methods of leadership skills to nurses in health care units, such as the “Nurse Manager Leadership Collaborative (NMLC)” model, is able to ensure the satisfactory performance and productivity in hospitals, leading finally to the overall improvement of the quality in health services provision. Tsimpida D., (2018), The Role of the Leadership Skills Development and the Building of Effective Nursing Teamwork in the Improvement of Health Services Quality in the National Health System (in Greek with English abstract). (PDF Download Available). Available from: https://www.researchgate.net/publication/320677864_Tsimpida_D_2018_The_Role_of_the_Leadership_Skills_Development_and_the_Building_of_Effective_Nursing_Teamwork_in_the_Improvement_of_Health_Services_Quality_in_the_National_Health_System_in_Greek_with_E [accessed Mar 12 2018].

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Author: Dialechti Tsimpida

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