Young, Mark and Stanton, N.A. (2006) Mental workload: theory, measurement and application. In, , Informa Healthcare and Karwowski, Waldemar (eds.) International Encyclopedia Of Ergonomics And Human Factors. 2 ed. Boca Raton. CRC Press. (doi:10.1201/9780849375477-178).
Abstract
Growing complexity and increasingly automated features of modern human-machine systems are presenting operators with fewer physical demands and greater cognitive demands. Unlike physical demands, cognitive or mental demands are not directly observable. The concept of mental workload is used to benchmark the mental demands of complex systems.
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