Observation
Observation
Observation of people interacting with a device to perform a task provides a way of capturing data on errors and performance time as well as providing some insight into the ease or difficulty with which the task is performed (Baber and Stanton, 1996; Stanton, 1999; Stanton and Young, 1999). There are many and varied observational techniques, which fall into three broad categories: direct, indirect, and participant observation (Drury, 1995). Ideally, the participants would be representative end users of the system being analyzed, but this is not always possible.
Stanton, Neville A.
cf9f7f09-f43a-4b38-8b99-f281318ce899
Baber, Christopher
279a028b-74a1-457a-9aef-eddc39b6c563
Young, Mark S.
3f79589e-2000-4cb0-832a-6eba54f50130
2004
Stanton, Neville A.
cf9f7f09-f43a-4b38-8b99-f281318ce899
Baber, Christopher
279a028b-74a1-457a-9aef-eddc39b6c563
Young, Mark S.
3f79589e-2000-4cb0-832a-6eba54f50130
Stanton, Neville A., Baber, Christopher and Young, Mark S.
(2004)
Observation.
In,
Stanton, Neville Anthony, Hedge, Alan, Brookhuis, Karel, Salas, Eduardo and Hendrick, Hal W.
(eds.)
Handbook of Human Factors and Ergonomics Methods.
1 ed.
CRC Press.
Record type:
Book Section
Abstract
Observation of people interacting with a device to perform a task provides a way of capturing data on errors and performance time as well as providing some insight into the ease or difficulty with which the task is performed (Baber and Stanton, 1996; Stanton, 1999; Stanton and Young, 1999). There are many and varied observational techniques, which fall into three broad categories: direct, indirect, and participant observation (Drury, 1995). Ideally, the participants would be representative end users of the system being analyzed, but this is not always possible.
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More information
e-pub ahead of print date: 30 August 2004
Published date: 2004
Identifiers
Local EPrints ID: 484451
URI: http://eprints.soton.ac.uk/id/eprint/484451
PURE UUID: 76b01d05-9fcd-4e76-9f79-e33cd8a54007
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Date deposited: 16 Nov 2023 12:13
Last modified: 18 Mar 2024 04:12
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Contributors
Author:
Neville A. Stanton
Author:
Christopher Baber
Author:
Mark S. Young
Editor:
Neville Anthony Stanton
Editor:
Alan Hedge
Editor:
Karel Brookhuis
Editor:
Eduardo Salas
Editor:
Hal W. Hendrick
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