It’s not my problem: how healthcare models relate to SME cybersecurity awareness
It’s not my problem: how healthcare models relate to SME cybersecurity awareness
Small and medium enterprises (SMEs) make up a significant part of European economies. Despite their economic importance, they are often described as poorly placed to deal with cyber risks because of resource constraints or commercial interests. Providing appropriate tooling would facilitate a greater appreciation of the risks and provide mitigation strategies. In a series of workshops demonstrating visualization tools for cybersecurity, constructs from healthcare models such as awareness, self-efficacy, and a willingness to engage were investigated to throw light on the likelihood that the technologies would be adopted. Although most constructs were validated, it turns out that self-efficacy could more appropriately be interpreted as a desire to understand a broader company narrative rather than empowering any individual to identify and manage cyber risk. As part of an ongoing examination of technology acceptance, this work provides further evidence that technology must be contextualised to make sense for the individual as part of the SME rather than as individual employee.
Cybersecurity awareness, SME, Small-story narratives, Technology adoption, Health belief model, Normalisation Process Theory
337-352
Pickering, Brian
225088d0-729e-4f17-afe2-1ad1193ccae6
Boletsis, Costas
43c234e1-6251-41c9-87b7-3bc4814840c3
Halvorsrud, Ragnhild
57c50c4b-1458-41a4-b81f-4b56e4d644b7
Phillips, Stephen
47610c30-a543-4bac-a96a-bc1fce564a59
Surridge, Michael
3bd360fa-1962-4992-bb16-12fc4dd7d9a9
26 May 2021
Pickering, Brian
225088d0-729e-4f17-afe2-1ad1193ccae6
Boletsis, Costas
43c234e1-6251-41c9-87b7-3bc4814840c3
Halvorsrud, Ragnhild
57c50c4b-1458-41a4-b81f-4b56e4d644b7
Phillips, Stephen
47610c30-a543-4bac-a96a-bc1fce564a59
Surridge, Michael
3bd360fa-1962-4992-bb16-12fc4dd7d9a9
Pickering, Brian, Boletsis, Costas, Halvorsrud, Ragnhild, Phillips, Stephen and Surridge, Michael
(2021)
It’s not my problem: how healthcare models relate to SME cybersecurity awareness.
Moallem, Abbas
(ed.)
In HCI for Cybersecurity, Privacy and Trust: Third International Conference, HCI-CPT 2021, Held as Part of the 23rd HCI International Conference, HCII 2021, Virtual Event, July 24–29, 2021, Proceedings.
vol. 12788,
.
(doi:10.1007/978-3-030-77392-2_22).
Record type:
Conference or Workshop Item
(Paper)
Abstract
Small and medium enterprises (SMEs) make up a significant part of European economies. Despite their economic importance, they are often described as poorly placed to deal with cyber risks because of resource constraints or commercial interests. Providing appropriate tooling would facilitate a greater appreciation of the risks and provide mitigation strategies. In a series of workshops demonstrating visualization tools for cybersecurity, constructs from healthcare models such as awareness, self-efficacy, and a willingness to engage were investigated to throw light on the likelihood that the technologies would be adopted. Although most constructs were validated, it turns out that self-efficacy could more appropriately be interpreted as a desire to understand a broader company narrative rather than empowering any individual to identify and manage cyber risk. As part of an ongoing examination of technology acceptance, this work provides further evidence that technology must be contextualised to make sense for the individual as part of the SME rather than as individual employee.
This record has no associated files available for download.
More information
Published date: 26 May 2021
Venue - Dates:
23rd International Conference on Human-Computer Interaction, Virtual, 2021-07-24 - 2021-07-29
Keywords:
Cybersecurity awareness, SME, Small-story narratives, Technology adoption, Health belief model, Normalisation Process Theory
Identifiers
Local EPrints ID: 485487
URI: http://eprints.soton.ac.uk/id/eprint/485487
ISSN: 0302-9743
PURE UUID: 259b4032-13e3-4f6c-bc7d-1acaa3a30921
Catalogue record
Date deposited: 07 Dec 2023 17:34
Last modified: 17 Mar 2024 03:23
Export record
Altmetrics
Contributors
Author:
Costas Boletsis
Author:
Ragnhild Halvorsrud
Author:
Stephen Phillips
Author:
Michael Surridge
Editor:
Abbas Moallem
Download statistics
Downloads from ePrints over the past year. Other digital versions may also be available to download e.g. from the publisher's website.
View more statistics