Improving health outcomes for young people with long term conditions: the role of digital communication in current and future patient–clinician communication for NHS providers of specialist clinical services for young people – LYNC study protocol
Improving health outcomes for young people with long term conditions: the role of digital communication in current and future patient–clinician communication for NHS providers of specialist clinical services for young people – LYNC study protocol
Background: young people living with long term
conditions are vulnerable to health service disengagement. This endangers their
long term health. Studies report requests for digital forms of communication –
email, text, social media – with their health care team. Digital clinical
communication is troublesome for the UK NHS.
Aim: in this article we aim to present
the research protocol for evaluating the impacts and outcomes of digital
clinical communications for young people living with long term conditions and
provide critical analysis of their use, monitoring and evaluation by NHS
providers (LYNC study: Long term conditions, Young people, Networked
Communications).
Methods: the research involves: (a) patient
and public involvement activities with 16–24 year olds with and without long
term health conditions; (b) six literature reviews; (c) case studies – the main
empirical part of the study – and (d) synthesis and a consensus meeting. Case
studies use a mixed methods design. Interviews and non-participant observation
of practitioners and patients communicating in up to 20 specialist clinical
settings will be combined with data, aggregated at the case level
(non-identifiable patient data) on a range of clinical outcomes meaningful
within the case and across cases. We will describe the use of digital clinical
communication from the perspective of patients, clinical staff, support staff
and managers, interviewing up to 15 young people and 15 staff per case study.
Outcome data includes emergency admissions, A&E attendance and DNA (did not
attend) rates. Case studies will be analysed to understand impacts of digital
clinical communication on patient health outcomes, health care costs and
consumption, ethics and patient safety.
Griffiths, Frances E.
1bb8e612-abbb-4b98-8dc8-83558033d886
Atherton, Helen
9bb8932e-7bb7-4781-ab97-114613de99b1
Barker, Jack R.
32c27bed-d36d-40fd-b832-32d332873bbc
June 2015
Griffiths, Frances E.
1bb8e612-abbb-4b98-8dc8-83558033d886
Atherton, Helen
9bb8932e-7bb7-4781-ab97-114613de99b1
Barker, Jack R.
32c27bed-d36d-40fd-b832-32d332873bbc
Griffiths, Frances E., Atherton, Helen and Barker, Jack R.
,
et al.
(2015)
Improving health outcomes for young people with long term conditions: the role of digital communication in current and future patient–clinician communication for NHS providers of specialist clinical services for young people – LYNC study protocol.
Digital Health, 1.
(doi:10.1177/2055207615593698).
Abstract
Background: young people living with long term
conditions are vulnerable to health service disengagement. This endangers their
long term health. Studies report requests for digital forms of communication –
email, text, social media – with their health care team. Digital clinical
communication is troublesome for the UK NHS.
Aim: in this article we aim to present
the research protocol for evaluating the impacts and outcomes of digital
clinical communications for young people living with long term conditions and
provide critical analysis of their use, monitoring and evaluation by NHS
providers (LYNC study: Long term conditions, Young people, Networked
Communications).
Methods: the research involves: (a) patient
and public involvement activities with 16–24 year olds with and without long
term health conditions; (b) six literature reviews; (c) case studies – the main
empirical part of the study – and (d) synthesis and a consensus meeting. Case
studies use a mixed methods design. Interviews and non-participant observation
of practitioners and patients communicating in up to 20 specialist clinical
settings will be combined with data, aggregated at the case level
(non-identifiable patient data) on a range of clinical outcomes meaningful
within the case and across cases. We will describe the use of digital clinical
communication from the perspective of patients, clinical staff, support staff
and managers, interviewing up to 15 young people and 15 staff per case study.
Outcome data includes emergency admissions, A&E attendance and DNA (did not
attend) rates. Case studies will be analysed to understand impacts of digital
clinical communication on patient health outcomes, health care costs and
consumption, ethics and patient safety.
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Published date: June 2015
Identifiers
Local EPrints ID: 486569
URI: http://eprints.soton.ac.uk/id/eprint/486569
ISSN: 2055-2076
PURE UUID: a7ba17d4-c4fb-4ca5-96be-6f29f105d704
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Date deposited: 26 Jan 2024 17:37
Last modified: 18 Mar 2024 04:18
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Contributors
Author:
Frances E. Griffiths
Author:
Helen Atherton
Author:
Jack R. Barker
Corporate Author: et al.
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