Testing the causal relationships between procedural justice, trust and organizational citizenship behavior
Testing the causal relationships between procedural justice, trust and organizational citizenship behavior
This study examines the impact of procedural justice on employees' trust in their organization and on Organizational Citizenship Behaviour (OCB). The research reported here portrays the paths which link OCB to procedural justice, while employees' trust in their organization acts as a mediating variable. The results indicate a significant and positive influence of procedural justice as a determinant of employees' trust in their organization and subsequently on OCB. The findings based on a four step regression analysis support the suggested model. Both theoretical and managerial implications are discussed.
Dolan, Shimon L.
f0dd0157-5948-4faa-baf1-868e6b87991b
Tzafrir, Shay S.
a13e02df-0a3b-42c0-9062-dc1bd4a3f1bd
Baruch, Yehuda
25b89777-def4-4958-afdc-0ceab43efe8a
2005
Dolan, Shimon L.
f0dd0157-5948-4faa-baf1-868e6b87991b
Tzafrir, Shay S.
a13e02df-0a3b-42c0-9062-dc1bd4a3f1bd
Baruch, Yehuda
25b89777-def4-4958-afdc-0ceab43efe8a
Dolan, Shimon L., Tzafrir, Shay S. and Baruch, Yehuda
(2005)
Testing the causal relationships between procedural justice, trust and organizational citizenship behavior.
Revue De Gestion des Ressources Humaines.
Abstract
This study examines the impact of procedural justice on employees' trust in their organization and on Organizational Citizenship Behaviour (OCB). The research reported here portrays the paths which link OCB to procedural justice, while employees' trust in their organization acts as a mediating variable. The results indicate a significant and positive influence of procedural justice as a determinant of employees' trust in their organization and subsequently on OCB. The findings based on a four step regression analysis support the suggested model. Both theoretical and managerial implications are discussed.
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Published date: 2005
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Local EPrints ID: 486710
URI: http://eprints.soton.ac.uk/id/eprint/486710
ISSN: 1163-913X
PURE UUID: 7f734c67-8fa9-4661-a959-0152b7c41e26
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Date deposited: 02 Feb 2024 17:34
Last modified: 18 Mar 2024 03:25
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Author:
Shimon L. Dolan
Author:
Shay S. Tzafrir
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