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Attitudes, access and anguish: a qualitative interview study of staff and patients’ experiences of diabetic retinopathy screening

Attitudes, access and anguish: a qualitative interview study of staff and patients’ experiences of diabetic retinopathy screening
Attitudes, access and anguish: a qualitative interview study of staff and patients’ experiences of diabetic retinopathy screening

Objective: to examine the experiences of patients, health professionals and screeners; their interactions with and understandings of diabetic retinopathy screening (DRS); and how these influence uptake.


Design: purposive, qualitative design using multiperspectival, semistructured interviews and thematic analysis.


Setting: three UK Screening Programme regions with different service-delivery modes, minority ethnic and deprivation levels across rural, urban and inner-city areas, in general practitioner practices and patients’ homes.


Participants: 62 including 38 patients (22 regular-screening attenders, 16 non-regular attenders) and 24 professionals (15 primary care professionals and 9 screeners).


Results: antecedents to attendance included knowledge about diabetic retinopathy and screening; antecedents to non-attendance included psychological, pragmatic and social factors. Confusion between photographs taken at routine eye tests and DRS photographs was identified. The differing regional invitation methods and screening locations were discussed, with convenience and transport safety being over-riding considerations for patients. Some patients mentioned significant pain and visual disturbance from mydriasis drops as a deterrent to attendance.


Conclusions: in this, the first study to consider multiperspectival experiential accounts, we identified that proactive coordination of care involving patients, primary care and screening programmes, prior to, during and after screening is required. Multiple factors, prior to, during and after screening, are involved in the attendance and non-attendance for DRS. Further research is needed to establish whether patient self-management educational interventions and the pharmacological reformulation of shorter acting mydriasis drops, may improve uptake of DRS. This might, in turn, reduce preventable vision loss and its associated costs to individuals and their families, and to health and social care providers, reducing current inequalities.

2044-6055
Hipwell, A.E.
5b5c47cd-67a5-4570-bf06-66ddac606422
Sturt, J.
f729ee1d-6b17-4a7e-a959-fe0d5465795a
Lindenmeyer, A.
039aa2a8-b447-4fac-9f37-8949a0501805
Stratton, I.
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Gadsby, R.
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O'Hare, P.
c1bdf87a-1cd7-439a-9d92-514c062f6233
Scanlon, P.H.
4e3d2310-c79e-42db-ae29-7a7d6b278aa3
Hipwell, A.E.
5b5c47cd-67a5-4570-bf06-66ddac606422
Sturt, J.
f729ee1d-6b17-4a7e-a959-fe0d5465795a
Lindenmeyer, A.
039aa2a8-b447-4fac-9f37-8949a0501805
Stratton, I.
772f25b9-23c0-4240-a3f6-1e76b03b172f
Gadsby, R.
9ac925e8-698b-49d0-8452-b2f36d1f9855
O'Hare, P.
c1bdf87a-1cd7-439a-9d92-514c062f6233
Scanlon, P.H.
4e3d2310-c79e-42db-ae29-7a7d6b278aa3

Hipwell, A.E., Sturt, J., Lindenmeyer, A., Stratton, I., Gadsby, R., O'Hare, P. and Scanlon, P.H. (2014) Attitudes, access and anguish: a qualitative interview study of staff and patients’ experiences of diabetic retinopathy screening. BMJ Open, 4 (12), [e005498]. (doi:10.1136/bmjopen-2014-005498).

Record type: Article

Abstract

Objective: to examine the experiences of patients, health professionals and screeners; their interactions with and understandings of diabetic retinopathy screening (DRS); and how these influence uptake.


Design: purposive, qualitative design using multiperspectival, semistructured interviews and thematic analysis.


Setting: three UK Screening Programme regions with different service-delivery modes, minority ethnic and deprivation levels across rural, urban and inner-city areas, in general practitioner practices and patients’ homes.


Participants: 62 including 38 patients (22 regular-screening attenders, 16 non-regular attenders) and 24 professionals (15 primary care professionals and 9 screeners).


Results: antecedents to attendance included knowledge about diabetic retinopathy and screening; antecedents to non-attendance included psychological, pragmatic and social factors. Confusion between photographs taken at routine eye tests and DRS photographs was identified. The differing regional invitation methods and screening locations were discussed, with convenience and transport safety being over-riding considerations for patients. Some patients mentioned significant pain and visual disturbance from mydriasis drops as a deterrent to attendance.


Conclusions: in this, the first study to consider multiperspectival experiential accounts, we identified that proactive coordination of care involving patients, primary care and screening programmes, prior to, during and after screening is required. Multiple factors, prior to, during and after screening, are involved in the attendance and non-attendance for DRS. Further research is needed to establish whether patient self-management educational interventions and the pharmacological reformulation of shorter acting mydriasis drops, may improve uptake of DRS. This might, in turn, reduce preventable vision loss and its associated costs to individuals and their families, and to health and social care providers, reducing current inequalities.

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More information

Accepted/In Press date: 21 August 2014
e-pub ahead of print date: 15 December 2014
Published date: 2014

Identifiers

Local EPrints ID: 487119
URI: http://eprints.soton.ac.uk/id/eprint/487119
ISSN: 2044-6055
PURE UUID: f8395131-6236-4e9a-a842-0477c6fa8de8
ORCID for I. Stratton: ORCID iD orcid.org/0000-0003-1172-7865

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Date deposited: 14 Feb 2024 17:36
Last modified: 06 Jun 2024 02:10

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Contributors

Author: A.E. Hipwell
Author: J. Sturt
Author: A. Lindenmeyer
Author: I. Stratton ORCID iD
Author: R. Gadsby
Author: P. O'Hare
Author: P.H. Scanlon

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