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How to conduct written online consultations with patients in primary care

How to conduct written online consultations with patients in primary care
How to conduct written online consultations with patients in primary care
A written online consultation is a two-way written exchange between a healthcare professional and a patient using an online medium (such as an online web platform or email portal). Such exchanges offer an alternative route of access for patients alongside telephone and face-to-face consultations. This article offers a guide to help clinicians, particularly those working in primary care, use written online consultations effectively with their patients.
0959-8138
Bakhai, Minal
06d2a092-2894-481a-b7c2-5822695fc5be
Atherton, Helen
9bb8932e-7bb7-4781-ab97-114613de99b1
Bakhai, Minal
06d2a092-2894-481a-b7c2-5822695fc5be
Atherton, Helen
9bb8932e-7bb7-4781-ab97-114613de99b1

Bakhai, Minal and Atherton, Helen (2021) How to conduct written online consultations with patients in primary care. British Medical Journal, 372, [n264]. (doi:10.1136/bmj.n264).

Record type: Article

Abstract

A written online consultation is a two-way written exchange between a healthcare professional and a patient using an online medium (such as an online web platform or email portal). Such exchanges offer an alternative route of access for patients alongside telephone and face-to-face consultations. This article offers a guide to help clinicians, particularly those working in primary care, use written online consultations effectively with their patients.

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bmj.n264.full - Version of Record
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Published date: 24 February 2021

Identifiers

Local EPrints ID: 487270
URI: http://eprints.soton.ac.uk/id/eprint/487270
DOI: doi:10.1136/bmj.n264
ISSN: 0959-8138
PURE UUID: 998f7bc1-963e-460d-a78c-64d4d06c5b20
ORCID for Helen Atherton: ORCID iD orcid.org/0000-0002-7072-1925

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Date deposited: 16 Feb 2024 17:15
Last modified: 18 Mar 2024 04:18

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Contributors

Author: Minal Bakhai
Author: Helen Atherton ORCID iD

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