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Proliferation of private online healthcare companies

Proliferation of private online healthcare companies
Proliferation of private online healthcare companies
With an app for just about everything, why not one for contacting your doctor? In the United Kingdom, private companies offering primary healthcare are proliferating, with Dr Morton, a website offering email or telephone consultations, and Dr Now, a smartphone app offering video consultations. Companies in the United States are offering an Uber-type experience, where instead of a car, a doctor appears at your door. These companies operate in a climate where patients want convenience, flexibility, and speed of access, features which overstretched general practitioners in the UK are struggling to provide. Meanwhile, new companies are appearing regularly, with the UK digital health market currently worth £2bn (?2.6bn; $2.8bn) and expected to grow to £2.9bn by 2018.2 What are the implications for the NHS?
0959-535X
Watson, Jessica
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Salisbury, Chris
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Atherton, Helen
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Campbell, John
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McKinstry, Brian
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Ziebland, Sue
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Watson, Jessica
50a1667e-fb12-4f60-ab18-50a631da215b
Salisbury, Chris
50e9a5a0-c074-4af8-9b1b-e1e8408aae3c
Atherton, Helen
9bb8932e-7bb7-4781-ab97-114613de99b1
Campbell, John
40fcc705-8391-4cde-bb69-266bbb7f23ed
McKinstry, Brian
63563c1a-feed-42b7-8288-ebbd1d6b3dad
Ziebland, Sue
9a00bdc5-7b90-4dae-a503-1799f5e80b17

Watson, Jessica, Salisbury, Chris, Atherton, Helen, Campbell, John, McKinstry, Brian and Ziebland, Sue (2016) Proliferation of private online healthcare companies. BMJ, 352, [i1076]. (doi:10.1136/bmj.i1076).

Record type: Editorial

Abstract

With an app for just about everything, why not one for contacting your doctor? In the United Kingdom, private companies offering primary healthcare are proliferating, with Dr Morton, a website offering email or telephone consultations, and Dr Now, a smartphone app offering video consultations. Companies in the United States are offering an Uber-type experience, where instead of a car, a doctor appears at your door. These companies operate in a climate where patients want convenience, flexibility, and speed of access, features which overstretched general practitioners in the UK are struggling to provide. Meanwhile, new companies are appearing regularly, with the UK digital health market currently worth £2bn (?2.6bn; $2.8bn) and expected to grow to £2.9bn by 2018.2 What are the implications for the NHS?

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Published date: 23 February 2016

Identifiers

Local EPrints ID: 487316
URI: http://eprints.soton.ac.uk/id/eprint/487316
ISSN: 0959-535X
PURE UUID: 111f9c6b-5bb6-4d9f-b9b2-32790c6bbc10
ORCID for Helen Atherton: ORCID iD orcid.org/0000-0002-7072-1925

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Date deposited: 16 Feb 2024 17:27
Last modified: 18 Mar 2024 04:18

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Contributors

Author: Jessica Watson
Author: Chris Salisbury
Author: Helen Atherton ORCID iD
Author: John Campbell
Author: Brian McKinstry
Author: Sue Ziebland

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