Evaluating difference in crisis recovery situations

Gottschalk, Petter and Hamerton, Christopher (2024) Evaluating difference in crisis recovery situations. In, Corporate Crisis Recovery : Managing Organizational Deviance, Reputation, and Risk. 1 ed. London. Palgrave Macmillan, 165–183. (doi:10.1007/978-3-031-58835-8_6).

Record type: Book Section

Abstract

Whilst this book is primarily concerned with recovery of the social license to operate for deviant or offending business organizations, it is acknowledged the concept of recovery within the wider business literature requires evaluation, with points of convergence and divergence highlighted. This chapter evaluates research which addresses a variety of corporate recovery challenges with established and developing concepts considered in detail, including Organisational Value Recovery, Work-Related Identity Loss Recovery, and Relational Energy in Crisis Recovery. A further important focus for this chapter is Strategic Organizational Deviance, an emerging concept which explores how corporate entities might influence their environments so that rather than adapting to current opinions about what is right and wrong. A significant business-cultural shift which posits the possibility that innovative enterprises and other organizations might maintain reputation with little or no change after a period of criticism and refusals by various stakeholders.

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