Contravention and corruption of the social license

Gottschalk, Petter and Hamerton, Christopher (2024) Contravention and corruption of the social license. In, Corporate Crisis Recovery: Managing Organizational Deviance, Reputation, and Risk. 1 ed. London. Palgrave Macmillan, pp. 41-65. (doi:10.1007/978-3-031-58835-8_3).

Record type: Book Section

Abstract

This chapter presents eight case studies where enterprises were deemed to have corrupted or lost their social license to operate. Detailed documentary research and content analysis was undertaken to identify, retrieve, and analyze investigatory reports, which presented conclusions of no legal license violations whilst at the same time social license violations were perceived that caused significant detrimental change in business operations. Three key reports were identified concerned with organizations in the Nordic countries Denmark, Norway, and Iceland, developed, democratic nations with well-functioning criminal justice systems and social movements requiring responsive and pro-active corporate responsibility. Two out of three reports were publicly available in their complete length, while the third report was only presented in selective parts. The professional investigatory work was supplemented by media coverage to compare investigator reports to media reports where the media tends to be more critical of alleged wrongdoing.

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