Introduction: corporate crisis recovery

Gottschalk, Petter and Hamerton, Christopher (2024) Introduction: corporate crisis recovery. In, Corporate Crisis Recovery: Managing Organizational Deviance, Reputation, and Risk. 1 ed. London. Palgrave Macmillan, pp. 1-10. (doi:10.1007/978-3-031-58835-8_1).

Record type: Book Section

Abstract

This chapter establishes the aims, rationale, and scope of the book. In recent years, the wide-spanning consequences of some very public globalized corporate crises – including fiscal and environmental impact, staff retention, and organizational survival – have led to growing body of research on crisis perception and responsive strategic management. Developments that position corporate crisis recovery as an anticipated requirement of visible compliance to normalized and anticipated standards of ethical practice and conduct. Utilizing convenience theory to illustrate how corporations, and the individuals within, are able to regain the corporate license to operate after violations, this study develops to evaluate the differences in the responses by the criminal justice system and the public to violations of the legal license versus the social license.

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