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How sustainable luxury influences product value perceptions and behavioral intentions: a comparative study of emerging vs. developed markets

How sustainable luxury influences product value perceptions and behavioral intentions: a comparative study of emerging vs. developed markets
How sustainable luxury influences product value perceptions and behavioral intentions: a comparative study of emerging vs. developed markets
Coinciding with the rising development of emerging markets, sustainable consumption practices in these markets are increasingly in focus. In this context, we compare empirical results from consumers on four continents (three emerging markets and one developed market) in an experimental study to uncover patterns of preferences for sustainable luxury products (i.e., products that combine sustainability and luxury characteristics). Our findings illustrate that consumers’ quality, emotional, price, and social value perceptions, as well as purchase and electronic word-of-mouth intentions, are consistently higher in all three emerging markets compared to the developed market. We find that sustainability (vs. conventional) product features increase consumers’ product value perceptions and behavioral intentions, although this effect is partially stronger for the developed compared to the emerging market(s). We further show a positive sustainability effect for luxury products, this effect is stronger for mass-market products. Combining sustainability and luxury signals leads to similar effects in emerging and developed markets. Thus, emerging markets have a promising scope for incorporating sustainability characteristics into luxury products. Sustainable luxury consumption can therefore be understood as a manifestation of global consumer culture.
Sustainability, Luxury consumption, Product value, eWOM (electronic word of mouth), Emerging markets
0167-4544
Osburg, Victoria-Sophie
71d87389-b1ab-4700-a276-97999701f428
Yoganathan, Vignesh
67b17a5c-7863-44ba-b858-a9f1371ea624
Bartsch, Fabian
fa01cb5a-194e-4c8d-aa7e-ed6fab46a24b
Diallo, Mbaye Fall
0d713e21-89f9-4273-9faa-6a0203259f97
Liu, Hongfei
7d65edcf-20c9-452a-83c2-8b545b12f68c
Osburg, Victoria-Sophie
71d87389-b1ab-4700-a276-97999701f428
Yoganathan, Vignesh
67b17a5c-7863-44ba-b858-a9f1371ea624
Bartsch, Fabian
fa01cb5a-194e-4c8d-aa7e-ed6fab46a24b
Diallo, Mbaye Fall
0d713e21-89f9-4273-9faa-6a0203259f97
Liu, Hongfei
7d65edcf-20c9-452a-83c2-8b545b12f68c

Osburg, Victoria-Sophie, Yoganathan, Vignesh, Bartsch, Fabian, Diallo, Mbaye Fall and Liu, Hongfei (2024) How sustainable luxury influences product value perceptions and behavioral intentions: a comparative study of emerging vs. developed markets. Journal of Bussiness Ethics. (doi:10.1007/s10551-024-05661-8).

Record type: Article

Abstract

Coinciding with the rising development of emerging markets, sustainable consumption practices in these markets are increasingly in focus. In this context, we compare empirical results from consumers on four continents (three emerging markets and one developed market) in an experimental study to uncover patterns of preferences for sustainable luxury products (i.e., products that combine sustainability and luxury characteristics). Our findings illustrate that consumers’ quality, emotional, price, and social value perceptions, as well as purchase and electronic word-of-mouth intentions, are consistently higher in all three emerging markets compared to the developed market. We find that sustainability (vs. conventional) product features increase consumers’ product value perceptions and behavioral intentions, although this effect is partially stronger for the developed compared to the emerging market(s). We further show a positive sustainability effect for luxury products, this effect is stronger for mass-market products. Combining sustainability and luxury signals leads to similar effects in emerging and developed markets. Thus, emerging markets have a promising scope for incorporating sustainability characteristics into luxury products. Sustainable luxury consumption can therefore be understood as a manifestation of global consumer culture.

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Accepted/In Press date: 10 March 2024
e-pub ahead of print date: 25 April 2024
Keywords: Sustainability, Luxury consumption, Product value, eWOM (electronic word of mouth), Emerging markets

Identifiers

Local EPrints ID: 489549
URI: http://eprints.soton.ac.uk/id/eprint/489549
ISSN: 0167-4544
PURE UUID: 4c013519-6e0b-4282-83b9-7d5de0586807
ORCID for Hongfei Liu: ORCID iD orcid.org/0000-0001-8539-9054

Catalogue record

Date deposited: 26 Apr 2024 17:02
Last modified: 27 Apr 2024 02:10

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Contributors

Author: Victoria-Sophie Osburg
Author: Vignesh Yoganathan
Author: Fabian Bartsch
Author: Mbaye Fall Diallo
Author: Hongfei Liu ORCID iD

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