Individual trust development in computer mediated teamwork
Individual trust development in computer mediated teamwork
Facilitated group collaboration is evolving into a new generation in Web 2.0 using new technology such as online group systems. Building trust is vital to group collaboration. Risk, benefit, utility value, power and interest are six factors that influence individual trust development. This paper further develops the Scale Balance Model based on the Individual Trust Development Model in order to investigate individual trust development in facilitated group collaboration. There is a two stage investigation using a survey from face-to-face student groups with Web based group system support. The model is used to analyse the individual trust development in the sample. The results of applying the improved model can help give feedback and advice for future collaboration research.
Trust, Collaboration, Communication, Human, Web, IT
Cheng, Xusen
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Macaulay, Linda
5ce1e5b7-ad9a-4f92-8a08-ccb6180eda13
Zarifis, Alex
7622e840-ba78-4a4f-879b-6ba0f62363cc
19 June 2008
Cheng, Xusen
f88a8aee-cd1d-46f7-8169-8448252003df
Macaulay, Linda
5ce1e5b7-ad9a-4f92-8a08-ccb6180eda13
Zarifis, Alex
7622e840-ba78-4a4f-879b-6ba0f62363cc
Cheng, Xusen, Macaulay, Linda and Zarifis, Alex
(2008)
Individual trust development in computer mediated teamwork.
In ACM WebScience’08: Proceedings of the hypertext 2008 workshop on Collaboration and collective intelligence.
ACM Press.
5 pp
.
(doi:10.1145/1379157.1379159).
Record type:
Conference or Workshop Item
(Paper)
Abstract
Facilitated group collaboration is evolving into a new generation in Web 2.0 using new technology such as online group systems. Building trust is vital to group collaboration. Risk, benefit, utility value, power and interest are six factors that influence individual trust development. This paper further develops the Scale Balance Model based on the Individual Trust Development Model in order to investigate individual trust development in facilitated group collaboration. There is a two stage investigation using a survey from face-to-face student groups with Web based group system support. The model is used to analyse the individual trust development in the sample. The results of applying the improved model can help give feedback and advice for future collaboration research.
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Individual trust development in computer mediated teamwork 1379157.1379159
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Published date: 19 June 2008
Keywords:
Trust, Collaboration, Communication, Human, Web, IT
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Local EPrints ID: 490370
URI: http://eprints.soton.ac.uk/id/eprint/490370
PURE UUID: 3bb3e978-61e6-4efa-83e0-c0c95a00b88b
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Date deposited: 23 May 2024 17:29
Last modified: 06 Jun 2024 02:21
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Author:
Xusen Cheng
Author:
Linda Macaulay
Author:
Alex Zarifis
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