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A case study of individual trust development in computer mediated collaboration teams

A case study of individual trust development in computer mediated collaboration teams
A case study of individual trust development in computer mediated collaboration teams
Individual trust development is vital to online collaboration in teams. A semi-virtual case study, which is composed of eight collaborative student groups using Web based computer support, is tracked by the authors over one year. Surveys, interviews and documentation are applied in the data collection. A scale balance model and trust spider diagram are used to analyze the data for all three stages of this case study. A sample group is analyzed in this paper. This research offers insight into how individual trust develops over time in computer mediated collaboration. The results of each group in this case are discussed. Some new trust factors which may be important to individual trust development are also presented in this paper.
trust, online collaboration
277-282
IEEE
Cheng, Xusen
f88a8aee-cd1d-46f7-8169-8448252003df
Macaulay, Linda
5ce1e5b7-ad9a-4f92-8a08-ccb6180eda13
Zarifis, Alex
7622e840-ba78-4a4f-879b-6ba0f62363cc
Cheng, Xusen
f88a8aee-cd1d-46f7-8169-8448252003df
Macaulay, Linda
5ce1e5b7-ad9a-4f92-8a08-ccb6180eda13
Zarifis, Alex
7622e840-ba78-4a4f-879b-6ba0f62363cc

Cheng, Xusen, Macaulay, Linda and Zarifis, Alex (2009) A case study of individual trust development in computer mediated collaboration teams. In 2009 International Conference on Computational Science and Engineering. IEEE. pp. 277-282 . (doi:10.1109/CSE.2009.107).

Record type: Conference or Workshop Item (Paper)

Abstract

Individual trust development is vital to online collaboration in teams. A semi-virtual case study, which is composed of eight collaborative student groups using Web based computer support, is tracked by the authors over one year. Surveys, interviews and documentation are applied in the data collection. A scale balance model and trust spider diagram are used to analyze the data for all three stages of this case study. A sample group is analyzed in this paper. This research offers insight into how individual trust develops over time in computer mediated collaboration. The results of each group in this case are discussed. Some new trust factors which may be important to individual trust development are also presented in this paper.

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A Case Study of Individual Trust Development in Computer Mediated Collaboration Teams 2009 preprint - Accepted Manuscript
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Published date: 9 October 2009
Keywords: trust, online collaboration

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Local EPrints ID: 490372
URI: http://eprints.soton.ac.uk/id/eprint/490372
PURE UUID: 609d4543-153f-4f35-b6cd-48d5bcce859c
ORCID for Alex Zarifis: ORCID iD orcid.org/0000-0003-3103-4601

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Date deposited: 23 May 2024 17:38
Last modified: 06 Jun 2024 02:21

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Contributors

Author: Xusen Cheng
Author: Linda Macaulay
Author: Alex Zarifis ORCID iD

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