Systems thinking in design education - the case study of mobility as a service
Systems thinking in design education - the case study of mobility as a service
Designers are faced with more complex, environmental and societal challenges than ever before. Those challenges require the ability to see how things are interrelated in the bigger picture and to analyse multiple causes and effects, rather than working from a siloed point of view. Systems thinking is a strong tool to enable designers and engineers to understand how an entire system works and how elements in the system are interconnected. This paper demonstrates an approach to systems thinking and an analytical tool that could be applied to teaching future designers and engineers. The approach has been used in the final year Advanced Design Management module. This paper introduces a real-world Mobility as a Service (MaaS) trial that is implemented in the UK as a case study. It involves highly complex socio-technical systems whose investigation requires systems thinking. Cognitive Work Analysis (CWA), a systems level approaches, has been applied as part of the User-Centred Ecological Interface Design (UCEID) process. Guidance will be provided to facilitate students’ learning of an analytical tool for comprehensive system analysis and modelling. The benefits of applying systems thinking in the design and development processes of products and services based on a holistic understanding of the systems in which they are incorporated will also be explained. The knowledge generated in this work is expected to inform design educators to recognise the importance of systems thinking. Ultimately, this will help them consider and apply systems thinking successfully in their teaching of relevant subjects with the enhanced knowledge of a systems level approach. This will facilitate future designers’ problem solving of complex issues.
604-609
Buck, Lyndon
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Kim, Jisun
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Pickering, James
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McKay, Joy
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Preston, John
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28 August 2024
Buck, Lyndon
49b03b09-a98b-4edb-9b14-f5a8f6363971
Kim, Jisun
95e8d9df-8383-4fb5-9806-5b5d064cda37
Pickering, James
1ed63f7e-a9d8-4a50-bb9b-0720e7fdfeb0
McKay, Joy
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Preston, John
ef81c42e-c896-4768-92d1-052662037f0b
Buck, Lyndon, Kim, Jisun, Pickering, James, McKay, Joy and Preston, John
(2024)
Systems thinking in design education - the case study of mobility as a service.
Bohemia, Erik, Buck, Lyndon, Grierson, Hilary, Kim, Jisun, Storer, Ian and Whitehead, Timothy
(eds.)
In DS 131: Proceedings of the International Conference on Engineering and Product Design Education (E&PDE 2024): Rise of the Machines: Design Education in the Generative AI era.
The Design Society.
.
(doi:10.35199/EPDE.2024.102).
Record type:
Conference or Workshop Item
(Paper)
Abstract
Designers are faced with more complex, environmental and societal challenges than ever before. Those challenges require the ability to see how things are interrelated in the bigger picture and to analyse multiple causes and effects, rather than working from a siloed point of view. Systems thinking is a strong tool to enable designers and engineers to understand how an entire system works and how elements in the system are interconnected. This paper demonstrates an approach to systems thinking and an analytical tool that could be applied to teaching future designers and engineers. The approach has been used in the final year Advanced Design Management module. This paper introduces a real-world Mobility as a Service (MaaS) trial that is implemented in the UK as a case study. It involves highly complex socio-technical systems whose investigation requires systems thinking. Cognitive Work Analysis (CWA), a systems level approaches, has been applied as part of the User-Centred Ecological Interface Design (UCEID) process. Guidance will be provided to facilitate students’ learning of an analytical tool for comprehensive system analysis and modelling. The benefits of applying systems thinking in the design and development processes of products and services based on a holistic understanding of the systems in which they are incorporated will also be explained. The knowledge generated in this work is expected to inform design educators to recognise the importance of systems thinking. Ultimately, this will help them consider and apply systems thinking successfully in their teaching of relevant subjects with the enhanced knowledge of a systems level approach. This will facilitate future designers’ problem solving of complex issues.
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Published date: 28 August 2024
Venue - Dates:
The 26th International Conference on Engineering and Product Design Education : Rise of the Machines: Design Education in the Generative AI era, Aston University , Birmingham, United Kingdom, 2024-09-05 - 2024-09-06
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Local EPrints ID: 493993
URI: http://eprints.soton.ac.uk/id/eprint/493993
PURE UUID: ae28445c-0b40-4ded-846f-0bcf838a52f9
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Date deposited: 19 Sep 2024 16:37
Last modified: 21 Sep 2024 02:13
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Contributors
Author:
Lyndon Buck
Author:
Jisun Kim
Author:
James Pickering
Author:
Joy McKay
Editor:
Erik Bohemia
Editor:
Lyndon Buck
Editor:
Hilary Grierson
Editor:
Jisun Kim
Editor:
Ian Storer
Editor:
Timothy Whitehead
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