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Foreign versus local managers: finding the perfect leaders for multinational hotel subsidiaries

Foreign versus local managers: finding the perfect leaders for multinational hotel subsidiaries
Foreign versus local managers: finding the perfect leaders for multinational hotel subsidiaries

Selection of senior managers in multinational corporations (MNCs) is a pivotal management decision that takes place within their subsidiaries. However, multinational corporation subsidiaries frequently encounter challenges in selecting host country managers that meet corporate qualification requirements. Thus, the aim of this study is to explore management practices in the selection process of senior managers within MNC subsidiaries. Particularly, this study provides an in-depth understanding of how the selection process affects the MNC subsidiaries in their human resource planning and management. Using a qualitative approach, semi-structured interviews were conducted in the context of international hotel subsidiaries in Jakarta, Indonesia. The interviews involved four different actors: expatriate (foreign) managers, local managers, regional executives and policy makers. The results reveal that the selection process of senior managers deviates from management ideal best practice, and that in this context, most senior managers are selected due to personal characteristics rather than their abilities.

Employee management, Foreign and local managers, Hospitality, Indonesia, MNC, Senior management
0278-4319
68-77
Situmorang, Ringkar
a46b0cfc-e864-441e-b07a-c6cbd986a891
Japutra, Arnold
004a3f8c-4d07-4cc7-8660-c5b3a5983760
Situmorang, Ringkar
a46b0cfc-e864-441e-b07a-c6cbd986a891
Japutra, Arnold
004a3f8c-4d07-4cc7-8660-c5b3a5983760

Situmorang, Ringkar and Japutra, Arnold (2019) Foreign versus local managers: finding the perfect leaders for multinational hotel subsidiaries. International Journal of Hospitality Management, 78, 68-77. (doi:10.1016/j.ijhm.2018.11.015).

Record type: Article

Abstract

Selection of senior managers in multinational corporations (MNCs) is a pivotal management decision that takes place within their subsidiaries. However, multinational corporation subsidiaries frequently encounter challenges in selecting host country managers that meet corporate qualification requirements. Thus, the aim of this study is to explore management practices in the selection process of senior managers within MNC subsidiaries. Particularly, this study provides an in-depth understanding of how the selection process affects the MNC subsidiaries in their human resource planning and management. Using a qualitative approach, semi-structured interviews were conducted in the context of international hotel subsidiaries in Jakarta, Indonesia. The interviews involved four different actors: expatriate (foreign) managers, local managers, regional executives and policy makers. The results reveal that the selection process of senior managers deviates from management ideal best practice, and that in this context, most senior managers are selected due to personal characteristics rather than their abilities.

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More information

Published date: 1 April 2019
Additional Information: Publisher Copyright: © 2018 Elsevier Ltd
Keywords: Employee management, Foreign and local managers, Hospitality, Indonesia, MNC, Senior management

Identifiers

Local EPrints ID: 500189
URI: http://eprints.soton.ac.uk/id/eprint/500189
ISSN: 0278-4319
PURE UUID: b2a1f015-3415-4f64-9e33-57ee05a5de21
ORCID for Arnold Japutra: ORCID iD orcid.org/0000-0002-0513-8792

Catalogue record

Date deposited: 22 Apr 2025 17:05
Last modified: 23 Apr 2025 02:14

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Contributors

Author: Ringkar Situmorang
Author: Arnold Japutra ORCID iD

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