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Humorous responses on social media complaint handling

Humorous responses on social media complaint handling
Humorous responses on social media complaint handling
Honora, Andreawan
1d3dbe96-a985-46d8-93c3-d1cb1d410795
Japutra, Arnold
004a3f8c-4d07-4cc7-8660-c5b3a5983760
Septianto, Felix
83467faf-5bff-43fc-9ef5-49df27983340
Honora, Andreawan
1d3dbe96-a985-46d8-93c3-d1cb1d410795
Japutra, Arnold
004a3f8c-4d07-4cc7-8660-c5b3a5983760
Septianto, Felix
83467faf-5bff-43fc-9ef5-49df27983340

Honora, Andreawan, Japutra, Arnold and Septianto, Felix (2024) Humorous responses on social media complaint handling. The Australian and New Zealand Marketing Academy (ANZMAC) Annual Conference, , Hobart, Australia.

Record type: Conference or Workshop Item (Paper)

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More information

Published date: December 2024
Venue - Dates: The Australian and New Zealand Marketing Academy (ANZMAC) Annual Conference, , Hobart, Australia, 2024-12-02

Identifiers

Local EPrints ID: 500617
URI: http://eprints.soton.ac.uk/id/eprint/500617
PURE UUID: 143e7162-3fd8-4252-a2e4-d78be075f4d4
ORCID for Arnold Japutra: ORCID iD orcid.org/0000-0002-0513-8792

Catalogue record

Date deposited: 07 May 2025 16:36
Last modified: 08 May 2025 02:16

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Contributors

Author: Andreawan Honora
Author: Arnold Japutra ORCID iD
Author: Felix Septianto

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