Participant number
In general, would you say your health is:
Participant gender
Participant age
Highest educational achievement
Participant ethnicity
Participant has OA or cares for someone with OA (or both)
Total score on CARE items
Making the patient feel at ease…… (being friendly and warm towards the patient, treating the patient with respect; not cold or abrupt)
Letting patient tell his/her “story”…… (giving patient time to fully describe his/her illness in his/her own words; not interrupting or diverting him/her)
Really listening …… (paying close attention to what the patient was saying; not looking at the notes or computer as he/she was talking)
Being interested in the patient as a whole person … (asking/knowing relevant details about his/her life, his/her situation; not treating him/her as “just a number”)
Fully understanding the patient’s concerns…… (communicating that he/she had accurately understood the patient’s concerns; not overlooking or dismissing anything)
Showing care and compassion….(seeming genuinely concerned, connecting with the patient on a human level; not being indifferent or “detached”)
Being Positive…… (having a positive approach and a positive attitude; being honest but not negative about patient’s problems)
Explaining things clearly…….. (fully answering patient’s questions, explaining clearly, giving him/her adequate information; not being vague)
Helping the patient to take control…… (exploring with the patient what he/she can do to improve his/her health himself/herself; encouraging rather than “lecturing” the patient)
Making a plan of action with the patient … (discussing the options, involving he/she in decisions as much as the patient wants to be involved; not ignoring his/her views)
Experimental_Condition
Experimental_Condition_Male_Empathic
Experimental_Condition_Male_Standard
Experimental_Condition_Female_Empathic
Experimental_Condition_Female_Standard
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