Development of AGI in e-commerce
Development of AGI in e-commerce
The development of Artificial General Intelligence (AGI) in e-commerce has garnered significant attention. AGI's cross-domain cognitive capabilities are revolutionizing e-commerce through personalized shopping experiences, intelligent customer service, and efficient supply chain management. However, challenges like algorithm aversion, ethical concerns, and data privacy issues persist. This special issue explores AGI's effects and challenges in e-commerce, aiming to advance understanding of its potential and address problems hindering adoption. Contributions cover topics such as AGI's impact on consumer behavior, sales performance, and employee performance, as well as strategies for responsible AGI deployment.
Artificial general intelligence, E-commerce, Digital economy, Artificial intelligence
163-169
Cheng, Xusen
f88a8aee-cd1d-46f7-8169-8448252003df
Mou, Jian
29d62ce6-1926-47cd-a941-197819abf6d6
Wang, Yonggui
8d71cdce-952f-4f97-973f-ca3f9052d7a6
Zarifis, Alex
7622e840-ba78-4a4f-879b-6ba0f62363cc
1 August 2025
Cheng, Xusen
f88a8aee-cd1d-46f7-8169-8448252003df
Mou, Jian
29d62ce6-1926-47cd-a941-197819abf6d6
Wang, Yonggui
8d71cdce-952f-4f97-973f-ca3f9052d7a6
Zarifis, Alex
7622e840-ba78-4a4f-879b-6ba0f62363cc
Cheng, Xusen, Mou, Jian, Wang, Yonggui and Zarifis, Alex
(2025)
Development of AGI in e-commerce.
Journal of Electronic Commerce Research, 26 (3), .
Abstract
The development of Artificial General Intelligence (AGI) in e-commerce has garnered significant attention. AGI's cross-domain cognitive capabilities are revolutionizing e-commerce through personalized shopping experiences, intelligent customer service, and efficient supply chain management. However, challenges like algorithm aversion, ethical concerns, and data privacy issues persist. This special issue explores AGI's effects and challenges in e-commerce, aiming to advance understanding of its potential and address problems hindering adoption. Contributions cover topics such as AGI's impact on consumer behavior, sales performance, and employee performance, as well as strategies for responsible AGI deployment.
Text
Development of AGI in e-commerce Alex Zarifis
- Version of Record
More information
e-pub ahead of print date: 25 July 2025
Published date: 1 August 2025
Additional Information:
Reference:
Cheng, X., Mou, J., Wang, Y., & Zarifis, A. (2025, July). Development of AGI in e-commerce. Journal of
Electronic Commerce Research, 26(3) 163-169.
Keywords:
Artificial general intelligence, E-commerce, Digital economy, Artificial intelligence
Identifiers
Local EPrints ID: 503925
URI: http://eprints.soton.ac.uk/id/eprint/503925
ISSN: 1526-6133
PURE UUID: ffd49884-5733-4f14-a138-6efb5ce9b3c7
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Date deposited: 18 Aug 2025 16:47
Last modified: 22 Aug 2025 02:43
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Contributors
Author:
Xusen Cheng
Author:
Jian Mou
Author:
Yonggui Wang
Author:
Alex Zarifis
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