How does enterprise digital transformation impact supply chain resilience: a multi-case study from China

Abstract

Purpose: inspired by the paradoxical debate surrounding the impact of enterprise digital transformation (EDT) on supply chain resilience (SCR), this study categorizes EDT into two dimensions: depth and breadth, and investigates their respective impact mechanisms on SCR.

Design/methodology/approach: based on the complex adaptive system (CAS) theory, this study conducts a multi-case analysis to construct a conceptual framework exploring the relationship between EDT and SCR.

Findings: this study identifies a conceptual framework that explains how EDT influences SCR through key internal and external factors. Specifically, the depth of EDT enhances SCR through empowerment capability, but this relationship is contingent on the alignment between EDT and environmental adaptability. When there is a misalignment, empowerment capability is weakened. The breadth of EDT plays a crucial role in strengthening SCR by fostering supply chain collaboration. This relationship is further enhanced by supply chain learning, where stronger learning capabilities amplify the positive impact of EDT breadth on collaboration. Furthermore, empowerment capability not only directly enhances SCR but also contributes indirectly by improving collaboration across the supply chain.

Originality/value: by differentiating between the depth and breadth of EDT, this study enhances comprehension of EDT and offers novel adaptive strategic approaches for enterprises to cultivate SCR. This study enriches the CAS theory and also offers a theoretical reference for elucidating the connection between EDT and SCR.

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Identifiers

ORCID for Yu Gong: orcid.org/0000-0002-5411-376X

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