The gamified workplace: managing the geographically dispersed workforce
The gamified workplace: managing the geographically dispersed workforce
The world economy has made it difficult for businesses to survive due to which they create global teams to address strategic issues. These teams use tools such as emailing, videoconferencing and knowledge management systems to access a wide range of human resources worldwide. They provide low-cost customer entry by operating across time zones 24/7. Gamification can be a powerful technique for creating diversity at work. Having a geographically diverse workforce is necessary for organizations doing business globally that want to reach new markets and foster a culture of excellence. It encourages creativity, innovation, and access to different skills, expertise, and experience which provides a competitive edge. This also applies when companies are involved in joint ventures, alliances or mergers. This chapter attempts to review the gamification literature to find appropriate strategies as well as principles for addressing the challenges of managing geographically diverse teams. We bring in the industry perspective by providing examples of some of the practices of using gamification to understand the structural dynamics of managing global teams.
Chaturvedi, Abhinav
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Risley, Kristina Louise
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Singh, Sonal
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Sapru, Aakash
5080021a-30a8-4e79-8446-50f1f3801287
30 September 2025
Chaturvedi, Abhinav
e37b72bb-a166-438c-8862-6d06d8183da5
Risley, Kristina Louise
6b774963-ffc5-4041-b0cb-420392dce939
Singh, Sonal
b62fea79-e136-4699-88a0-77863026158d
Sapru, Aakash
5080021a-30a8-4e79-8446-50f1f3801287
Chaturvedi, Abhinav, Risley, Kristina Louise, Singh, Sonal and Sapru, Aakash
(2025)
The gamified workplace: managing the geographically dispersed workforce.
In,
Gupta, Manish
(ed.)
Gamification for Engaging a Diverse Workforce.
Apple Academic Press.
Record type:
Book Section
Abstract
The world economy has made it difficult for businesses to survive due to which they create global teams to address strategic issues. These teams use tools such as emailing, videoconferencing and knowledge management systems to access a wide range of human resources worldwide. They provide low-cost customer entry by operating across time zones 24/7. Gamification can be a powerful technique for creating diversity at work. Having a geographically diverse workforce is necessary for organizations doing business globally that want to reach new markets and foster a culture of excellence. It encourages creativity, innovation, and access to different skills, expertise, and experience which provides a competitive edge. This also applies when companies are involved in joint ventures, alliances or mergers. This chapter attempts to review the gamification literature to find appropriate strategies as well as principles for addressing the challenges of managing geographically diverse teams. We bring in the industry perspective by providing examples of some of the practices of using gamification to understand the structural dynamics of managing global teams.
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Published date: 30 September 2025
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Local EPrints ID: 506647
URI: http://eprints.soton.ac.uk/id/eprint/506647
PURE UUID: 27758ab0-f979-4bbf-9819-0b99f22e6587
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Date deposited: 12 Nov 2025 18:05
Last modified: 13 Nov 2025 03:05
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Contributors
Author:
Abhinav Chaturvedi
Author:
Kristina Louise Risley
Author:
Sonal Singh
Author:
Aakash Sapru
Editor:
Manish Gupta
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