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Steering through uncertainty: a systematic review of liability communication in autonomous vehicles

Steering through uncertainty: a systematic review of liability communication in autonomous vehicles
Steering through uncertainty: a systematic review of liability communication in autonomous vehicles

Autonomous vehicles (AVs) represent a potential technological transformation of transportation systems, however, incidents involving them have highlighted the complex challenge of assigning liability. While a growing body of literature addresses legal and technical liability, the communication of liability–how legal, moral, or financial responsibility for adverse outcomes is conveyed among stakeholders such as manufacturers, users, insurers and policymakers–remains a critical gap. This multidisciplinary systematic literature review analyzes 90 academic articles published between 2015 and 2024 across a range of disciplines to map the current state of liability communication. Specifically, it examines how liability is communicated: who or what is held accountable for potential harms, under what conditions and through what mechanisms. We find that liability communication is often reactive, inconsistent and poorly aligned with public understanding. Despite the development of expert legal and technical frameworks, communication practices frequently fail to bridge the gap between expert discourse and end-user comprehension. The analysis is organised across five key themes: governance challenges; safety concerns; ownership models; cross-country comparisons; and future AV deployment. Across all five, communication failures are consistently linked to ambiguous terminology and the absence of proactive, standardised protocols. Together, these themes contribute to a more nuanced understanding of how liability is communicated within the evolving AV ecosystem. They also highlight an urgent need for updated policies and more effective, stakeholder-oriented communication strategies. In response, this study offers a necessary reframing of the problem–calling for the development of stakeholder-centric communication practices capable of functioning even amid legal uncertainty. Addressing these challenges is essential not only for effective AV integration but also for ensuring that this transformation unfolds safely and equitably.

Autonomous vehicles, communication, liability, policy, stakeholder communication, systematic review
0144-1647
Akarsu, Tugra
55dfe523-451c-47d2-a912-4beca0c1dced
Shukla, Paurav
d3acd968-350b-40cf-890b-12c2e7aaa49d
Winter, Peter
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Onitiu, Daria
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Naiseh, Mohammad
ab9d6b3c-569c-4d7c-9bfd-61bbb8983049
Nichele, Elena
163f6310-b37e-42be-b5d0-8f1d0eef8871
Lisinska, Justyna
1e15891c-0a16-471d-bc0d-42f7572362b8
Hyde, Richard
00cc57ac-6f58-4578-8c47-4418b04a2518
Akarsu, Tugra
55dfe523-451c-47d2-a912-4beca0c1dced
Shukla, Paurav
d3acd968-350b-40cf-890b-12c2e7aaa49d
Winter, Peter
f54402e9-36a4-4cff-ab97-a252e27ca830
Onitiu, Daria
4df2b21d-26a3-4cee-bfa0-6d34091536e5
Naiseh, Mohammad
ab9d6b3c-569c-4d7c-9bfd-61bbb8983049
Nichele, Elena
163f6310-b37e-42be-b5d0-8f1d0eef8871
Lisinska, Justyna
1e15891c-0a16-471d-bc0d-42f7572362b8
Hyde, Richard
00cc57ac-6f58-4578-8c47-4418b04a2518

Akarsu, Tugra, Shukla, Paurav, Winter, Peter, Onitiu, Daria, Naiseh, Mohammad, Nichele, Elena, Lisinska, Justyna and Hyde, Richard (2025) Steering through uncertainty: a systematic review of liability communication in autonomous vehicles. Transport Reviews. (doi:10.1080/01441647.2025.2571959).

Record type: Article

Abstract

Autonomous vehicles (AVs) represent a potential technological transformation of transportation systems, however, incidents involving them have highlighted the complex challenge of assigning liability. While a growing body of literature addresses legal and technical liability, the communication of liability–how legal, moral, or financial responsibility for adverse outcomes is conveyed among stakeholders such as manufacturers, users, insurers and policymakers–remains a critical gap. This multidisciplinary systematic literature review analyzes 90 academic articles published between 2015 and 2024 across a range of disciplines to map the current state of liability communication. Specifically, it examines how liability is communicated: who or what is held accountable for potential harms, under what conditions and through what mechanisms. We find that liability communication is often reactive, inconsistent and poorly aligned with public understanding. Despite the development of expert legal and technical frameworks, communication practices frequently fail to bridge the gap between expert discourse and end-user comprehension. The analysis is organised across five key themes: governance challenges; safety concerns; ownership models; cross-country comparisons; and future AV deployment. Across all five, communication failures are consistently linked to ambiguous terminology and the absence of proactive, standardised protocols. Together, these themes contribute to a more nuanced understanding of how liability is communicated within the evolving AV ecosystem. They also highlight an urgent need for updated policies and more effective, stakeholder-oriented communication strategies. In response, this study offers a necessary reframing of the problem–calling for the development of stakeholder-centric communication practices capable of functioning even amid legal uncertainty. Addressing these challenges is essential not only for effective AV integration but also for ensuring that this transformation unfolds safely and equitably.

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More information

Accepted/In Press date: 2 October 2025
e-pub ahead of print date: 13 October 2025
Additional Information: Publisher Copyright: © 2025 Informa UK Limited, trading as Taylor & Francis Group.
Keywords: Autonomous vehicles, communication, liability, policy, stakeholder communication, systematic review

Identifiers

Local EPrints ID: 506828
URI: http://eprints.soton.ac.uk/id/eprint/506828
ISSN: 0144-1647
PURE UUID: ead5d96e-6326-4dad-b32f-3e9976b78d07
ORCID for Tugra Akarsu: ORCID iD orcid.org/0000-0003-0491-3707
ORCID for Paurav Shukla: ORCID iD orcid.org/0000-0003-1957-8622
ORCID for Mohammad Naiseh: ORCID iD orcid.org/0000-0002-4927-5086

Catalogue record

Date deposited: 18 Nov 2025 18:10
Last modified: 19 Nov 2025 02:57

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Contributors

Author: Tugra Akarsu ORCID iD
Author: Paurav Shukla ORCID iD
Author: Peter Winter
Author: Daria Onitiu
Author: Mohammad Naiseh ORCID iD
Author: Elena Nichele
Author: Justyna Lisinska
Author: Richard Hyde

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