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Early results from a study of GenAI adoption in a large Brazilian company: the case of Globo

Early results from a study of GenAI adoption in a large Brazilian company: the case of Globo
Early results from a study of GenAI adoption in a large Brazilian company: the case of Globo

Given the nascent and evolving nature of the latest generative AI tools, there is little advice as to how best adopt generative AI tools within software teams or what benefits and concerns can be expected. In this chapter, we share the experiences of Globo, a large media group that has recently begun to adopt OpenAI ChatGPT and GitHub Copilot for software development activities. We describe Globo’s adoption approach and provide early insights into potential benefits and concerns in the form of eight initial lessons that are apparent from diaries kept by developers as well as semi-structured interview with them. Among the lessons learned are that the use of generative AI tools drives the adoption of additional developer tools and that developers intentionally use ChatGPT and Copilot in a complementary manner. We hope that sharing these practical experiences will help other software teams in successfully adopting generative AI tools.

Developer tools, Experience report, Generative AI, Software teams
275-293
Springer Nature
Pereira, Guilherme
1a429598-2c6b-4bbb-9678-de050521bb5a
Prikladnicki, Rafael
7139f69b-6fba-4a68-b602-bb94ec835714
Jackson, Victoria
28beab06-6fae-46d3-ad73-1d29897680db
van der Hoek, André
4c4cdeed-2314-47ad-ab7f-ae14026a028c
Fortes, Luciane
779015f7-1907-464d-bfda-295eeee52fe5
Macaubas, Igor
3a7e5b97-d9ee-4d10-922d-87ecdcb6643c
Pereira, Guilherme
1a429598-2c6b-4bbb-9678-de050521bb5a
Prikladnicki, Rafael
7139f69b-6fba-4a68-b602-bb94ec835714
Jackson, Victoria
28beab06-6fae-46d3-ad73-1d29897680db
van der Hoek, André
4c4cdeed-2314-47ad-ab7f-ae14026a028c
Fortes, Luciane
779015f7-1907-464d-bfda-295eeee52fe5
Macaubas, Igor
3a7e5b97-d9ee-4d10-922d-87ecdcb6643c

Pereira, Guilherme, Prikladnicki, Rafael, Jackson, Victoria, van der Hoek, André, Fortes, Luciane and Macaubas, Igor (2024) Early results from a study of GenAI adoption in a large Brazilian company: the case of Globo. In, Generative AI for Effective Software Development. Springer Nature, pp. 275-293. (doi:10.1007/978-3-031-55642-5_13).

Record type: Book Section

Abstract

Given the nascent and evolving nature of the latest generative AI tools, there is little advice as to how best adopt generative AI tools within software teams or what benefits and concerns can be expected. In this chapter, we share the experiences of Globo, a large media group that has recently begun to adopt OpenAI ChatGPT and GitHub Copilot for software development activities. We describe Globo’s adoption approach and provide early insights into potential benefits and concerns in the form of eight initial lessons that are apparent from diaries kept by developers as well as semi-structured interview with them. Among the lessons learned are that the use of generative AI tools drives the adoption of additional developer tools and that developers intentionally use ChatGPT and Copilot in a complementary manner. We hope that sharing these practical experiences will help other software teams in successfully adopting generative AI tools.

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More information

Published date: 1 January 2024
Additional Information: Publisher Copyright: © The Author(s), under exclusive license to Springer Nature Switzerland AG 2024.
Keywords: Developer tools, Experience report, Generative AI, Software teams

Identifiers

Local EPrints ID: 506902
URI: http://eprints.soton.ac.uk/id/eprint/506902
PURE UUID: eb4c49b0-4ca4-4dd6-b5c2-0c02a806a52c
ORCID for Victoria Jackson: ORCID iD orcid.org/0000-0002-6326-931X

Catalogue record

Date deposited: 19 Nov 2025 17:53
Last modified: 20 Nov 2025 03:13

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Contributors

Author: Guilherme Pereira
Author: Rafael Prikladnicki
Author: Victoria Jackson ORCID iD
Author: André van der Hoek
Author: Luciane Fortes
Author: Igor Macaubas

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