A novel approach in psychiatric healthcare: co-designing a digital platform
A novel approach in psychiatric healthcare: co-designing a digital platform
Purpose: This paper aims to focus on the involvement of mental healthcare professionals in a co-design process of a digital healthcare platform. Many people with severe mental disorders need constant support and monitoring, and with long waiting lists and scarce resources in mental healthcare, there is a dire need for innovative digital solutions to counteract those issues. This paper elaborates on a co-design process of a digital platform and mobile app designed for people with mental disorders. The platform primarily considers two perspectives: i) the patients and ii) the healthcare professionals. Design/methodology/approach: This paper is based on canonical action research, where the co-design involvement with 13 healthcare professionals is analyzed and their interactions with three primary scenarios are focused. Findings: The main contribution of this paper is three co-design principles: i) clarity and information accessibility regarding the patient's side, ii) efficiency and flexibility when it comes to the healthcare professional's side and iii) a notification function in the mobile application. Originality/value: The theoretical contribution is the conceptualization of the three co-design principles that others can use when designing digital platforms in healthcare in general and psychiatric care in particular. The practical contributions are firstly outlined through the co-design process itself, where scenarios to guide the work are used, and secondly, the improvements made in the digital platform derived from the results of the co-design process.
Co-design, Data-driven healthcare, Digital platforms, Information systems, Mental healthcare, Psychiatric healthcare
209-222
Sigurðardóttir, Steinunn Gróa
467bdb6d-48b1-4f8c-b9a4-82ace8ee199b
Óskarsdóttir, María
d159ed8f-9dd3-4ff3-8b00-d43579ab71be
Ingimarsson, Oddur
a390e10d-cef9-4205-8c3a-31c4193b6560
Islind, Anna Sigridur
46e6353f-a1b6-4628-916c-18e817695d03
30 April 2024
Sigurðardóttir, Steinunn Gróa
467bdb6d-48b1-4f8c-b9a4-82ace8ee199b
Óskarsdóttir, María
d159ed8f-9dd3-4ff3-8b00-d43579ab71be
Ingimarsson, Oddur
a390e10d-cef9-4205-8c3a-31c4193b6560
Islind, Anna Sigridur
46e6353f-a1b6-4628-916c-18e817695d03
Sigurðardóttir, Steinunn Gróa, Óskarsdóttir, María, Ingimarsson, Oddur and Islind, Anna Sigridur
(2024)
A novel approach in psychiatric healthcare: co-designing a digital platform.
Journal of Workplace Learning, 36 (3), .
(doi:10.1108/JWL-11-2022-0149).
Abstract
Purpose: This paper aims to focus on the involvement of mental healthcare professionals in a co-design process of a digital healthcare platform. Many people with severe mental disorders need constant support and monitoring, and with long waiting lists and scarce resources in mental healthcare, there is a dire need for innovative digital solutions to counteract those issues. This paper elaborates on a co-design process of a digital platform and mobile app designed for people with mental disorders. The platform primarily considers two perspectives: i) the patients and ii) the healthcare professionals. Design/methodology/approach: This paper is based on canonical action research, where the co-design involvement with 13 healthcare professionals is analyzed and their interactions with three primary scenarios are focused. Findings: The main contribution of this paper is three co-design principles: i) clarity and information accessibility regarding the patient's side, ii) efficiency and flexibility when it comes to the healthcare professional's side and iii) a notification function in the mobile application. Originality/value: The theoretical contribution is the conceptualization of the three co-design principles that others can use when designing digital platforms in healthcare in general and psychiatric care in particular. The practical contributions are firstly outlined through the co-design process itself, where scenarios to guide the work are used, and secondly, the improvements made in the digital platform derived from the results of the co-design process.
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Published date: 30 April 2024
Additional Information:
Publisher Copyright:
© 2023, Emerald Publishing Limited.
Keywords:
Co-design, Data-driven healthcare, Digital platforms, Information systems, Mental healthcare, Psychiatric healthcare
Identifiers
Local EPrints ID: 508399
URI: http://eprints.soton.ac.uk/id/eprint/508399
ISSN: 1366-5626
PURE UUID: 6161ace7-ef16-41b5-b6b4-89a9924fa2f3
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Date deposited: 20 Jan 2026 17:57
Last modified: 21 Jan 2026 03:11
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Contributors
Author:
Steinunn Gróa Sigurðardóttir
Author:
María Óskarsdóttir
Author:
Oddur Ingimarsson
Author:
Anna Sigridur Islind
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