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"Until you get the diagnosis you’re forever in limbo” – arents’ experiences of waiting for an Attention-Deficit/Hyperactivity Disorder assessment with Child and Adolescent Mental Health Services

"Until you get the diagnosis you’re forever in limbo” – arents’ experiences of waiting for an Attention-Deficit/Hyperactivity Disorder assessment with Child and Adolescent Mental Health Services
"Until you get the diagnosis you’re forever in limbo” – arents’ experiences of waiting for an Attention-Deficit/Hyperactivity Disorder assessment with Child and Adolescent Mental Health Services
Background: parents in the United Kingdom seeking an assessment for Attention-Deficit/Hyperactivity Disorder (ADHD) for their child experience a significant wait before receiving an appointment with Child and Adolescent Mental Health Services (CAMHS), yet little has been written on how parents experience this period. Through qualitative interviews, we sought to understand how the period of waiting from being accepted onto a service waitlist and receiving a diagnostic assessment impacts parents and their children.

Method: the study was nested within a large randomised controlled trial. We conducted semi-structured interviews with 41 parents of children aged 5-11 years. 30% of parents had waited between 18-24 months on a CAMHS waitlist with 10% waiting more than two years. Reflexive thematic analysis was used to analyse data.

Results: at point of interview, around 50% of children were still waiting for an initial assessment. Six themes reflecting parents’ uncertainty around the assessment process, lack of communication from services, the importance of receiving a diagnosis, difficulty accessing support and the negative impact of waiting on mental health and education, as well as recommendations to improve communication between services and families, emerged.

Conclusion: parents recognised the pressures on services to offer timely support; however, their well-being could be substantially improved by more clarity around wait times as well as more effective signposting and support from services concerning the assessment process. This may help alleviate some of the stressors associated with their child’s assessment journey, such as feeling responsible for their child’s difficulties and the burden of supporting their educational needs.
Patient and Public Contribution: This study was nested within the OPTIMA trial where PPI panel members provided ongoing support into various aspects of the study, including advising on participant communication, study design and data analysis. All PPI members have lived experience of having a neurodivergent child. For this study the PPI co-produced the interview schedule and took part in transcript analysis using a thematic framework approach. To acknowledge their contributions, members of the PPI panel are included as co-authors.
Child Mental Health, CAMHS, ADHD, Waitlist, Clinical Services
1369-6513
Hedstrom, Ellen
19310ce7-3075-43d2-a850-54a10ba1803a
Kostyrka-Allchorne, Katarzyna
4473a9e8-242b-489f-94fe-e42bb3b5563b
Ballard, Claire
940b8847-001a-418a-8d10-016448f84e96
James, Naomi
a53fa20d-9497-4bad-bba9-b91547122212
Wright, Hannah
84ef1b8a-4cd0-4fac-964a-c9fa4c464b58
Daley, David
a546194a-a0cf-41dd-a456-fbf8fc58ae27
Glazebrook, Cristine
67118245-a51f-42de-b6d5-96d2c04ea2d8
Kreppner, Jana
6a5f447e-1cfe-4654-95b4-e6f89b0275d6
Cattel, Claire
0737ea2e-13ec-40b8-9c6a-24ef3fcf10db
Gordon, Douglas
734fec4b-53e3-47c9-8a45-bb8a04004d7f
Gordon, Natalie
82fdeebb-430d-4a92-90e8-c24adc7e6a0e
Tuttlebee, Tessa
4759bb1d-2c6b-4f3b-a88f-83eb1a67db5d
Sonuga-Barke, Edmund
261b9713-5d01-489f-afc1-25eb994a9637
Hedstrom, Ellen
19310ce7-3075-43d2-a850-54a10ba1803a
Kostyrka-Allchorne, Katarzyna
4473a9e8-242b-489f-94fe-e42bb3b5563b
Ballard, Claire
940b8847-001a-418a-8d10-016448f84e96
James, Naomi
a53fa20d-9497-4bad-bba9-b91547122212
Wright, Hannah
84ef1b8a-4cd0-4fac-964a-c9fa4c464b58
Daley, David
a546194a-a0cf-41dd-a456-fbf8fc58ae27
Glazebrook, Cristine
67118245-a51f-42de-b6d5-96d2c04ea2d8
Kreppner, Jana
6a5f447e-1cfe-4654-95b4-e6f89b0275d6
Cattel, Claire
0737ea2e-13ec-40b8-9c6a-24ef3fcf10db
Gordon, Douglas
734fec4b-53e3-47c9-8a45-bb8a04004d7f
Gordon, Natalie
82fdeebb-430d-4a92-90e8-c24adc7e6a0e
Tuttlebee, Tessa
4759bb1d-2c6b-4f3b-a88f-83eb1a67db5d
Sonuga-Barke, Edmund
261b9713-5d01-489f-afc1-25eb994a9637

Hedstrom, Ellen, Kostyrka-Allchorne, Katarzyna, Ballard, Claire, James, Naomi, Wright, Hannah, Daley, David, Glazebrook, Cristine, Kreppner, Jana, Cattel, Claire, Gordon, Douglas, Gordon, Natalie, Tuttlebee, Tessa and Sonuga-Barke, Edmund (2026) "Until you get the diagnosis you’re forever in limbo” – arents’ experiences of waiting for an Attention-Deficit/Hyperactivity Disorder assessment with Child and Adolescent Mental Health Services. Health Expectations, 29 (1), [e70569]. (doi:10.1111/hex.70569).

Record type: Article

Abstract

Background: parents in the United Kingdom seeking an assessment for Attention-Deficit/Hyperactivity Disorder (ADHD) for their child experience a significant wait before receiving an appointment with Child and Adolescent Mental Health Services (CAMHS), yet little has been written on how parents experience this period. Through qualitative interviews, we sought to understand how the period of waiting from being accepted onto a service waitlist and receiving a diagnostic assessment impacts parents and their children.

Method: the study was nested within a large randomised controlled trial. We conducted semi-structured interviews with 41 parents of children aged 5-11 years. 30% of parents had waited between 18-24 months on a CAMHS waitlist with 10% waiting more than two years. Reflexive thematic analysis was used to analyse data.

Results: at point of interview, around 50% of children were still waiting for an initial assessment. Six themes reflecting parents’ uncertainty around the assessment process, lack of communication from services, the importance of receiving a diagnosis, difficulty accessing support and the negative impact of waiting on mental health and education, as well as recommendations to improve communication between services and families, emerged.

Conclusion: parents recognised the pressures on services to offer timely support; however, their well-being could be substantially improved by more clarity around wait times as well as more effective signposting and support from services concerning the assessment process. This may help alleviate some of the stressors associated with their child’s assessment journey, such as feeling responsible for their child’s difficulties and the burden of supporting their educational needs.
Patient and Public Contribution: This study was nested within the OPTIMA trial where PPI panel members provided ongoing support into various aspects of the study, including advising on participant communication, study design and data analysis. All PPI members have lived experience of having a neurodivergent child. For this study the PPI co-produced the interview schedule and took part in transcript analysis using a thematic framework approach. To acknowledge their contributions, members of the PPI panel are included as co-authors.

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More information

e-pub ahead of print date: 28 January 2026
Keywords: Child Mental Health, CAMHS, ADHD, Waitlist, Clinical Services

Identifiers

Local EPrints ID: 509758
URI: http://eprints.soton.ac.uk/id/eprint/509758
ISSN: 1369-6513
PURE UUID: a82ed38f-55d6-495c-99d5-5e17701e0c86
ORCID for Ellen Hedstrom: ORCID iD orcid.org/0000-0002-2952-4612
ORCID for Jana Kreppner: ORCID iD orcid.org/0000-0003-3527-9083

Catalogue record

Date deposited: 04 Mar 2026 17:39
Last modified: 05 Mar 2026 03:00

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Contributors

Author: Ellen Hedstrom ORCID iD
Author: Katarzyna Kostyrka-Allchorne
Author: Claire Ballard
Author: Naomi James
Author: Hannah Wright
Author: David Daley
Author: Cristine Glazebrook
Author: Jana Kreppner ORCID iD
Author: Claire Cattel
Author: Douglas Gordon
Author: Natalie Gordon
Author: Tessa Tuttlebee
Author: Edmund Sonuga-Barke

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