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Can emotional intelligence be measured and developed?

Can emotional intelligence be measured and developed?
Can emotional intelligence be measured and developed?
Emotional intelligence (EI) is a topic of growing interest. This article describes the design of a new tailored instrument to measure emotional intelligence, which was piloted on 201 managers. Data are presented showing its high reliability and validity. In particular, construct validity is demonstrated using the 16PF, Belbin team roles, Myers-Briggs type inventory and Type A behaviour. Seven elements (sub-scales) make up the total questionnaire – self-awareness; influence; decisive; interpersonal sensitivity; motivation; integrity; and resilience. These are defined in detail, and guidance is given on administration, and reporting which is done through an expert system. Advice on how the results can be used for personal development is also given. Finally, suggestions are put forward for further work on appropriate organisational cultures to reinforce emotional intelligence, and the issue of emotional intelligence and leadership.
competences, development, leadership, personality tests
0143-7739
242-253
Higgs, Malcolm
bd61667f-4b7c-4caf-9d79-aee907c03ae3
Dulewicz, Victor
bed1ba8c-a8c6-4b9f-94bc-8937da615bdb
Higgs, Malcolm
bd61667f-4b7c-4caf-9d79-aee907c03ae3
Dulewicz, Victor
bed1ba8c-a8c6-4b9f-94bc-8937da615bdb

Higgs, Malcolm and Dulewicz, Victor (1999) Can emotional intelligence be measured and developed? Leadership & Organization Development Journal, 20 (5), 242-253. (doi:10.1108/01437739910287117).

Record type: Article

Abstract

Emotional intelligence (EI) is a topic of growing interest. This article describes the design of a new tailored instrument to measure emotional intelligence, which was piloted on 201 managers. Data are presented showing its high reliability and validity. In particular, construct validity is demonstrated using the 16PF, Belbin team roles, Myers-Briggs type inventory and Type A behaviour. Seven elements (sub-scales) make up the total questionnaire – self-awareness; influence; decisive; interpersonal sensitivity; motivation; integrity; and resilience. These are defined in detail, and guidance is given on administration, and reporting which is done through an expert system. Advice on how the results can be used for personal development is also given. Finally, suggestions are put forward for further work on appropriate organisational cultures to reinforce emotional intelligence, and the issue of emotional intelligence and leadership.

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More information

Published date: 1999
Keywords: competences, development, leadership, personality tests
Organisations: Management

Identifiers

Local EPrints ID: 51437
URI: http://eprints.soton.ac.uk/id/eprint/51437
ISSN: 0143-7739
PURE UUID: 3f6f2761-2a70-4edd-b18c-39231bb8cb3c

Catalogue record

Date deposited: 20 Aug 2008
Last modified: 04 Dec 2018 17:33

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