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Can emotional intelligence be measured and developed?

Can emotional intelligence be measured and developed?
Can emotional intelligence be measured and developed?
In a previous Henley Working Paper on Emotional Intelligence (EI), Dulewicz and Higgs, (1998a) highlighted the growing interest in, and topicality of, the concept of Emotional Intelligence. They reviewed the literature and defined this nebulous construct, using competency-based and personality factor scales. An EI scale based on 16 relevant competencies showed highly promising reliability and validity. In this paper, they describe the design of a new tailored instrument to measure Emotional Intelligence, which was piloted on 201 managers. Data are presented showing its high Reliability and Validity. In particular, Construct Validity is demonstrated using the 16PF, Belbin Team Roles, Myers Briggs Type Inventory and Type A Behaviour. Seven Elements (sub-scales) make up the total questionnaire - Self-awareness; Influence; Decisive; Interpersonal Sensitivity; Motivation; Integrity; and Resilience. These are defined in detail, and guidance is given on administration, and reporting which is done through an Expert System. Advice on how the results can be used for personal development is also given. Finally, suggestions are put forward for further work on appropriate organisational cultures to reinforce Emotional Intelligence, and on the design of new, non-work based questionnaires.
HWP 9901
Henley Business School, University of Reading
Higgs, M.J.
bd61667f-4b7c-4caf-9d79-aee907c03ae3
Dulewicz, S.V.
39d5a020-33e4-4399-baf3-d48bea8ef3e9
Higgs, M.J.
bd61667f-4b7c-4caf-9d79-aee907c03ae3
Dulewicz, S.V.
39d5a020-33e4-4399-baf3-d48bea8ef3e9

Higgs, M.J. and Dulewicz, S.V. (1999) Can emotional intelligence be measured and developed? (Henley Working Paper Series, HWP 9901) Henley, UK. Henley Business School, University of Reading

Record type: Monograph (Working Paper)

Abstract

In a previous Henley Working Paper on Emotional Intelligence (EI), Dulewicz and Higgs, (1998a) highlighted the growing interest in, and topicality of, the concept of Emotional Intelligence. They reviewed the literature and defined this nebulous construct, using competency-based and personality factor scales. An EI scale based on 16 relevant competencies showed highly promising reliability and validity. In this paper, they describe the design of a new tailored instrument to measure Emotional Intelligence, which was piloted on 201 managers. Data are presented showing its high Reliability and Validity. In particular, Construct Validity is demonstrated using the 16PF, Belbin Team Roles, Myers Briggs Type Inventory and Type A Behaviour. Seven Elements (sub-scales) make up the total questionnaire - Self-awareness; Influence; Decisive; Interpersonal Sensitivity; Motivation; Integrity; and Resilience. These are defined in detail, and guidance is given on administration, and reporting which is done through an Expert System. Advice on how the results can be used for personal development is also given. Finally, suggestions are put forward for further work on appropriate organisational cultures to reinforce Emotional Intelligence, and on the design of new, non-work based questionnaires.

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Published date: 1999

Identifiers

Local EPrints ID: 51515
URI: http://eprints.soton.ac.uk/id/eprint/51515
PURE UUID: c77fb035-6823-49fa-b968-0d490d72ee56

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Date deposited: 21 Aug 2008
Last modified: 04 Dec 2018 17:33

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