Improving service delivery: introducing outcomes-based accountability
McAuley, Colette and Cleaver, Daniel (2006) Improving service delivery: introducing outcomes-based accountability, London, UK, IDeA (Improvement and Development Agency for Local Government), 23pp.
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A research report commissioned for the IDeA ‘better results’ programme which supports local councils in their focus on improved outcomes.
|Date Deposited:||19 Jun 2008|
|Last Modified:||16 Apr 2017 18:04|
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