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Improving service delivery: introducing outcomes-based accountability

McAuley, Colette and Cleaver, Daniel IDeA (Improvement and Development Agency) (2006) Improving service delivery: introducing outcomes-based accountability, London, UK, IDeA (Improvement and Development Agency for Local Government), 23pp.

Record type: Book


A research report commissioned for the IDeA ‘better results’ programme which supports local councils in their focus on improved outcomes.

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Published date: October 2006


Local EPrints ID: 51907
PURE UUID: 52f025c2-7a56-4407-85ec-de0f10afef4a

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Date deposited: 19 Jun 2008
Last modified: 17 Jul 2017 14:47

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Author: Colette McAuley
Author: Daniel Cleaver

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