Case study o the application of BPR in an SME contractor.

Riley, M.J. and Brown, D.C. (2001) Case study o the application of BPR in an SME contractor. Knowledge and Process Management, 8, (1), pp. 17-28. (doi:10.1002/kpm.98).


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The UK government strongly encouraged the construction industry to improve its efficiency during the 1990s. P Trant Limited, a medium-sized civil engineering contractor located in the south of England took on board this challenge and carried out a Business Process Re-engineering programme. This paper describes the process modelling tools used, the re-engineered processes and the efficiency gains produced. It is shown that mature medium-sized contracting companies can benefit from undertaking such a change programme and that the benefits are not restricted to large companies or groups. Copyright © 2001 John Wiley & Sons, Ltd.

Item Type: Article
Digital Object Identifier (DOI): doi:10.1002/kpm.98
ISSNs: 1092-4604 (print)
ePrint ID: 53978
Date :
Date Event
February 2001Published
Date Deposited: 22 Jul 2008
Last Modified: 16 Apr 2017 17:48
Further Information:Google Scholar

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