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E-governance in revenue collection and administration

Nisar, T. (2006) E-governance in revenue collection and administration At Second International Conference on the Internet and Society. 01 Jan 2006.

Record type: Conference or Workshop Item (Paper)


E-government is about the use of information communication technologies (ICTs) to offer better public service at a lower cost.
However, there is a trade-off to be made between implementing e-government with ICTs and the public ability to reach and access electronic information.
Access to all official information and service offerings of a public agency is generally of e-government’s primary focus.
This paper presents the findings of a research into the issues regarding the role of e-governance in tax administration especially incorporating ICTs technologies.
Recent trends in public taxation stress the need of developing a system of tax assessment and collection that involves internet services.
Using a case study of the UK government department of HM Revenue and Customs, the paper examines the use of internet service for self-assessment, payment by internet and Pay As You Earn service for employers.
The findings suggest that substantial progress has been made over recent years in developing an effective system of e-taxation by the UK government.
The paper also identifies further requirements of the use of ICTs in e-taxation and potentials for future direction and initiatives.

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Published date: 2006
Venue - Dates: Second International Conference on the Internet and Society, 2006-01-01 - 2006-01-01


Local EPrints ID: 58337
PURE UUID: c9e6b8a2-0752-4093-b195-4c252f872d70

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Date deposited: 18 Aug 2008
Last modified: 17 Jul 2017 14:27

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