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Editiorial. NHS Direct audited; customer satisfaction, but at what price?

Record type: Article

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Citation

George, Steve (2002) Editiorial. NHS Direct audited; customer satisfaction, but at what price? BMJ, 324, (7337), pp. 558-559. (doi:10.1136/bmj.324.7337.558).

More information

Published date: 9 March 2002
Keywords: editorial, consumer satisfaction, information services, standards, health care costs, state medicine, humans, hotlines, management audit, great britain

Identifiers

Local EPrints ID: 61793
URI: http://eprints.soton.ac.uk/id/eprint/61793
ISSN: 0959-8138
PURE UUID: f39094a7-bb9b-4da0-865e-02b8534aba5c

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Date deposited: 15 Sep 2008
Last modified: 17 Jul 2017 14:21

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