Editiorial. NHS Direct audited; customer satisfaction, but at what price?


George, Steve (2002) Editiorial. NHS Direct audited; customer satisfaction, but at what price? BMJ, 324, (7337), pp. 558-559. (doi:10.1136/bmj.324.7337.558).

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Item Type: Article
Digital Object Identifier (DOI): doi:10.1136/bmj.324.7337.558
ISSNs: 0959-8138 (print)
Related URLs:
Keywords: editorial, consumer satisfaction, information services, standards, health care costs, state medicine, humans, hotlines, management audit, great britain
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ePrint ID: 61793
Date :
Date Event
9 March 2002Published
Date Deposited: 15 Sep 2008
Last Modified: 16 Apr 2017 17:30
Further Information:Google Scholar
URI: http://eprints.soton.ac.uk/id/eprint/61793

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