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Effects of interviewer attitudes and behaviors on refusal in household surveys

Effects of interviewer attitudes and behaviors on refusal in household surveys
Effects of interviewer attitudes and behaviors on refusal in household surveys
This paper aims to identify the interviewer characteristics that influence survey cooperation. A multilevel cross-classified logistic model with random interviewer effects is used to account for clustering of households within interviewers due to unmeasured interviewer attributes, and for the cross-classification of interviewers within areas. We find that interviewer confidence and attitudes play an important role in explaining between-interviewer variation in refusal rates. We also find evidence of interaction effects between the interviewer and householder, for example with respect to gender and educational level, supporting the notion of similarity of interviewers and respondents generating higher cooperation. The results are discussed with respect to potential implications for survey practice and design.
M09/05
Southampton Statistical Sciences Research Institute
Durrant, Gabriele B.
14fcc787-2666-46f2-a097-e4b98a210610
Groves, Robert M.
29e78cf1-c6b8-4337-b290-ef98a674c692
Staetsky, Laura
6fd329c9-9bdb-4590-9328-a6d5532abdc7
Steele, Fiona
7adddb2a-7213-4423-9101-9f796c15584e
Durrant, Gabriele B.
14fcc787-2666-46f2-a097-e4b98a210610
Groves, Robert M.
29e78cf1-c6b8-4337-b290-ef98a674c692
Staetsky, Laura
6fd329c9-9bdb-4590-9328-a6d5532abdc7
Steele, Fiona
7adddb2a-7213-4423-9101-9f796c15584e

Durrant, Gabriele B., Groves, Robert M., Staetsky, Laura and Steele, Fiona (2009) Effects of interviewer attitudes and behaviors on refusal in household surveys (S3RI Methodology Working Papers, M09/05) Southampton, UK. Southampton Statistical Sciences Research Institute 34pp.

Record type: Monograph (Working Paper)

Abstract

This paper aims to identify the interviewer characteristics that influence survey cooperation. A multilevel cross-classified logistic model with random interviewer effects is used to account for clustering of households within interviewers due to unmeasured interviewer attributes, and for the cross-classification of interviewers within areas. We find that interviewer confidence and attitudes play an important role in explaining between-interviewer variation in refusal rates. We also find evidence of interaction effects between the interviewer and householder, for example with respect to gender and educational level, supporting the notion of similarity of interviewers and respondents generating higher cooperation. The results are discussed with respect to potential implications for survey practice and design.

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Published date: 17 February 2009

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Local EPrints ID: 65463
URI: https://eprints.soton.ac.uk/id/eprint/65463
PURE UUID: 50ae4f8c-33ee-4cfe-b1de-7f78963807c4

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Date deposited: 17 Feb 2009
Last modified: 19 Jul 2017 00:34

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Contributors

Author: Robert M. Groves
Author: Laura Staetsky
Author: Fiona Steele

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