The University of Southampton
University of Southampton Institutional Repository

Effects of interviewer attitudes and behaviors on refusal in household surveys

Durrant, Gabriele B., Groves, Robert M., Staetsky, Laura and Steele, Fiona (2009) Effects of interviewer attitudes and behaviors on refusal in household surveys , Southampton, UK Southampton Statistical Sciences Research Institute 34pp. (S3RI Methodology Working Papers, M09/05).

Record type: Monograph (Working Paper)


This paper aims to identify the interviewer characteristics that influence survey cooperation. A multilevel cross-classified logistic model with random interviewer effects is used to account for clustering of households within interviewers due to unmeasured interviewer attributes, and for the cross-classification of interviewers within areas. We find that interviewer confidence and attitudes play an important role in explaining between-interviewer variation in refusal rates. We also find evidence of interaction effects between the interviewer and householder, for example with respect to gender and educational level, supporting the notion of similarity of interviewers and respondents generating higher cooperation. The results are discussed with respect to potential implications for survey practice and design.

PDF 65463-01.pdf - Author's Original
Download (278kB)

More information

Published date: 17 February 2009


Local EPrints ID: 65463
PURE UUID: 50ae4f8c-33ee-4cfe-b1de-7f78963807c4

Catalogue record

Date deposited: 17 Feb 2009
Last modified: 19 Jul 2017 00:34

Export record


Author: Robert M. Groves
Author: Laura Staetsky
Author: Fiona Steele

University divisions

Download statistics

Downloads from ePrints over the past year. Other digital versions may also be available to download e.g. from the publisher's website.

View more statistics

Atom RSS 1.0 RSS 2.0

Contact ePrints Soton:

ePrints Soton supports OAI 2.0 with a base URL of

This repository has been built using EPrints software, developed at the University of Southampton, but available to everyone to use.

We use cookies to ensure that we give you the best experience on our website. If you continue without changing your settings, we will assume that you are happy to receive cookies on the University of Southampton website.