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Lasting impressions: influence of the initial hospital consultation for chronic pelvic pain on dimensions of patient satisfaction at follow-up

Lasting impressions: influence of the initial hospital consultation for chronic pelvic pain on dimensions of patient satisfaction at follow-up
Lasting impressions: influence of the initial hospital consultation for chronic pelvic pain on dimensions of patient satisfaction at follow-up
Objective: chronic pelvic pain (CPP) is a common condition in women, and care experiences are distressing and unsatisfactory for many. Research suggests that elements of the initial hospital consultation influence clinical outcome. This study aimed to identify the dimensions through which initial consultations were subsequently recalled at follow-up.
Method: a questionnaire study of 100 women, 6 months following a hospital gynaecology consultation for CPP, was conducted. Measures of pain and ratings of the medical consultation were completed at initial consultation and at follow-up.
Results: follow-up questionnaire items loaded to constructs of "affect" , "expectation", and "cognition", forming three subscales. Patients’ initial ratings of the consultation and scores on all three subscales measured at follow-up were correlated, remaining significant for both affect and expectation after controlling for current pain status.
Conclusion: doctor’s affect and the appropriateness of information to meet expectations are important influences on experiences of care and contribute to the longterm therapeutic element of the consultation.
communication, consultations, pelvic pain, satisfaction
0022-3999
163-167
Stones, R. William
cc80809c-04a3-4dc0-8771-820de97c312d
Lawrence, Wendy T.
e9babc0a-02c9-41df-a289-7b18f17bf7d8
Selfe, Susan A.
5218cd05-0eaa-4169-b86a-2ccdec7ea815
Stones, R. William
cc80809c-04a3-4dc0-8771-820de97c312d
Lawrence, Wendy T.
e9babc0a-02c9-41df-a289-7b18f17bf7d8
Selfe, Susan A.
5218cd05-0eaa-4169-b86a-2ccdec7ea815

Stones, R. William, Lawrence, Wendy T. and Selfe, Susan A. (2006) Lasting impressions: influence of the initial hospital consultation for chronic pelvic pain on dimensions of patient satisfaction at follow-up. Journal of Psychosomatic Research, 60 (2), 163-167. (doi:10.1016/j.jpsychores.2005.06.007).

Record type: Article

Abstract

Objective: chronic pelvic pain (CPP) is a common condition in women, and care experiences are distressing and unsatisfactory for many. Research suggests that elements of the initial hospital consultation influence clinical outcome. This study aimed to identify the dimensions through which initial consultations were subsequently recalled at follow-up.
Method: a questionnaire study of 100 women, 6 months following a hospital gynaecology consultation for CPP, was conducted. Measures of pain and ratings of the medical consultation were completed at initial consultation and at follow-up.
Results: follow-up questionnaire items loaded to constructs of "affect" , "expectation", and "cognition", forming three subscales. Patients’ initial ratings of the consultation and scores on all three subscales measured at follow-up were correlated, remaining significant for both affect and expectation after controlling for current pain status.
Conclusion: doctor’s affect and the appropriateness of information to meet expectations are important influences on experiences of care and contribute to the longterm therapeutic element of the consultation.

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More information

Published date: February 2006
Keywords: communication, consultations, pelvic pain, satisfaction

Identifiers

Local EPrints ID: 70715
URI: http://eprints.soton.ac.uk/id/eprint/70715
ISSN: 0022-3999
PURE UUID: 312177dd-e907-435c-82dd-bb3299467aa7
ORCID for Wendy T. Lawrence: ORCID iD orcid.org/0000-0003-1264-0438

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Date deposited: 09 Feb 2010
Last modified: 14 Mar 2024 02:46

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Contributors

Author: R. William Stones
Author: Susan A. Selfe

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